Team Leader

DANE LLC

Job Description

Benefits:

401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance

Team Leader
Location: Passport Headquarters, Washington, DC (on-site)
Security Clearance: Active Secret (required)
Position Type: Full-time
Position Summary
The Team Leader leads and manages teams of Records Support Associates and other support staff in a high-volume production environment at Passport Headquarters. This key supervisory role ensures smooth daily operations, workload balancing, high-quality performance, and full compliance with procedures and internal controls.
Key Responsibilities

Plan, direct, and coordinate daily activities including mail open, cashier functions, image capture, image review, data entry, quality control, and PRISM operations.
Set work priorities and ensure smooth transition of work between teams.
Monitor workload and recommend staff assignments to accommodate fluctuating demands.
Provide regular operational feedback, status updates, attendance reporting, and production activity reporting.
Ensure staff adherence to performance standards, established procedures, and internal controls.
Assist in training contract personnel and contribute to continuous process improvement.
Serve as Subject Matter Expert and primary liaison with onsite Government management.
Act as Acting Deputy Program Support Manager when required (up to two weeks).

Required Qualifications

Bachelor’s Degree or 4 years of team management experience.
Six (6) years of general office experience in a high-volume production environment.
Four (4) years utilizing MS Word, PowerPoint, Excel, SharePoint, and Outlook.
Demonstrated customer service experience and proven ability to lead, manage, assign, delegate, and organize team workflow.
Strong oral and written communication skills and organizational abilities.
Ability to analyze, interpret, and apply regulatory material and internal controls.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Team Leader in Washington DC vacancy

Customer Service Coordinator - Travel Support
...planning process. This is a great opportunity for someone who enjoys helping people and wants to be part of a service‑focused travel team. Key Responsibilities Communicate with clients regarding travel inquiries and requests Provide guidance on travel options, timelines...
Suggested
Full time
Part time
Remote work
Flexible hours
Enchanted Horizons Travel
Washington DC
2 days ago
Customer Support Coordinator
$63.1k - $70.18k
...Coordinator will support software application users and partners with members of the AHRI Data Services, Membership, and accounting teams. The Customer Support Coordinator provides daily application support to numerous customers expecting fast response, maintains support...
Suggested
H1b
Flexible hours
Ahri
Arlington, VA
3 days ago
Customer Experience Coordinator
T.J. Maxx - 1201 D. South Hayes Street, Arlington, VA 22202, United States of America [Department Manager] As a Customer Experience Coordinator at T.J. Maxx, you'll: Take an active role in training and mentoring Associates on front end principles; Train and coach Associates...
Suggested
Immediate start
TJ Maxx
Arlington, VA
4 days ago
PT Customer Lead
Category/Area of Expertise: Retail Operations Job Requisition: 492366 Address: USA-MD-Scaggsville-8300 Ice Crystal Drive Store Code: Store 02501 FRONT END (7232308) Food Lion has been providing an easy, fresh and affordable shopping experience ...
Suggested
Flexible hours
Food Lion
Laurel, MD
3 days ago
Customer Relations Coordinator
As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot...
Suggested
TradeJobsWorkforce
Arlington, VA
4 days ago
Customer Voice & Sentiment Analytics Lead
...customer feedback. This role involves synthesizing customer input into actionable insights and collaborating with marketing and product teams. The ideal candidate has 5-7 years of experience in analytics, strong knowledge of sentiment analysis, and excellent communication...
Full time
Teleion
Washington DC
1 day ago
Customer Experience Coordinator
$15.5 - $16 per hour
...Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices...
Hourly pay
Temporary work
Local area
Home office
Flexible hours
Night shift
The TJX Companies , Inc.
Arlington, VA
1 day ago
PT Customer Lead
Front End Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates are committed to delivering the best possible shopping experience for our customers. Food Lion
Food Lion
Laurel, MD
5 days ago
Deputy Project Leader
$100k
..., we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are... ...As part of the SES strategic business unit you will be part of a team that designs, engineers, integrates, operates and maintains...
Contract work
For contractors
Local area
M.C. Dean, Inc.
Washington DC
3 days ago
Deputy Project Leader
$104.08k - $156.12k
...Overview Deputy Project Leader - Purple Line Train Controls - College Park, MD Job Overview M.C. Dean is a leading provider of electrical... ...executing the Purple Line Program. Collaborate with the project teams to define complete field installation of devices. Contribute to...
For subcontractor
Work at office
M.C. Dean, Inc.
Riverdale Park, MD
4 days ago
Customer Service Coordinator
...in the Washington metropolitan area seeking a highly motivated and organized Customer Service Coordinator interested in joining our team. Primary responsibilities include: Serve as the first point of contact by answering incoming phone calls professionally and promptly...
Monday to Friday
Shift work
Perfect Settings
Hyattsville, MD
4 days ago
Culinary Team Leader
...hospitality and bold flavors. We are looking for enthusiastic, team-oriented individuals who thrive in a fast-pasted environment and... ...with guests and making each visit a memorable one! Being the key leader of the kitchen, effectively managing the team and driving food...
Casual work
Flexible hours
Gordon Ramsay Fish & Chip's - DC - The Wharf
Washington DC
5 days ago
Team Leader
$13.77 per hour
...Job Description Job Description In Virginia, the starting hourly base pay rate for Team Jeni’s Team Leaders is $13.77/hour but our Team Leaders have the opportunity to earn an average of $24.33 per hour!* *This is an estimate of hourly earnings. It is based on the...
Hourly pay
Part time
Shift work
Night shift
Weekend work
Jenis Splendid Ice Creams LLC.
Alexandria, VA
26 days ago
Team Leader, Escape Room Live
...Description Job Description We are located in Alexandria! Please copy & paste the link below to view the job description for Team Leader: THE ROLE: Team Leaders are world-class hospitality experts who are genuinely delighted to anticipate each individual guest...
Full time
Flexible hours
Shift work
Night shift
Weekend work
The Escape Game
Alexandria, VA
more than 2 months ago
Team Leader
$21 per hour
...Job Description Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company : We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests...
Hourly pay
Full time
Immediate start
Shift work
41st and Sixth | Pret A Manger
Washington DC
a month ago
Full-Time Team Leader
$20.5 per hour
...Job Description Job Description In Bethesda, the starting hourly base pay rate for Team Jeni's Full Time Team Leaders is $20.50/hour with the opportunity to earn an average of $30.17 per hour!* Team Leaders are eligible for tips and overtime (if applicable). *This...
Hourly pay
Full time
Shift work
Night shift
Weekend work
Jenis Splendid Ice Creams LLC.
Bethesda, MD
22 days ago
Retail Customer Service Lead
...PetSmart does Anything for Pets – JOIN OUR TEAM! Retail Customer Service Lead (Key Holder) About Life at PetSmart Our associates... ...the various Services businesses as needed when the Experience Leader is not available Delegate and validate completion of daily...
Hourly pay
Weekly pay
Minimum wage
Full time
Local area
Immediate start
Weekend work
Afternoon shift
PetSmart
Upper Marlboro, MD
5 days ago
Customer Care Coordinator
$18 per hour
...supplies, sweeping, mopping, and sanitizing Operate cash register, computer-based POS system, and cash drawer Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines All other job duties as assigned...
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Jushi Holdings Inc
Alexandria, VA
4 days ago
Manufacturing Team Leader
$60.2k - $90.2k
...calculated risks, and challenge the status quo. From executives to team members on the front lines, we're excited about the future. We... ...than 1 billion people a day. The Manufacturing Team Leader is responsible for leading day-to-day execution on a manufacturing...
Full time
Part time
Immediate start
Monday to Friday
Shift work
PepsiCo
Hyattsville, MD
1 day ago
Manufacturing Team Leader
...A leading beverage and snack company is seeking a Team Leader to oversee day-to-day operations on a manufacturing line in Cheverly, MD. This role requires strong leadership skills to coordinate a team, ensure safety and quality standards are met, and navigate operational...
PepsiCo
Cheverly, MD
1 day ago
Customer Service Operations Lead
Harris Teeter in Bethesda, MD is seeking a Full Time Assistant Customer Service Manager DLT to supervise up to 120 associates in the Customer Service Department and support the Department Manager in overall direction, coordination, and evaluation. The role requires strong...
Full time
Harris Teeter
Bethesda, MD
5 days ago
Deputy Project Leader
$100k
..., we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We are... ...part of the SES Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic...
Contract work
For contractors
Local area
M.C. Dean
Washington DC
4 days ago
Team Leader, Design & Trade (Washington)
...Overview Driven and customer-focused, the Team Leader – Design Services & Trade leads daily operations of the design and trade business while coaching the team to deliver exceptional service and achieve sales goals. Reporting to the Assistant Store Leader – Design &...
Full time
Work at office
Flexible hours
Night shift
Afternoon shift
Weekday work
Crate and Barrel
Washington DC
8 hours ago
Customer Service / Client Services & Administrative Coordinator
...Security Services, Inc. (ESSI) is seeking a C ustomer Service / Client Services & Administrative Coordinator to join our growing team. This role is ideal for someone who is highly organized, computer-savvy, and comfortable juggling multiple priorities in a fast-...
Weekly pay
Monday to Friday
Day shift
Electronic Security Services, Inc. (ESSI)
Upper Marlboro, MD
a month ago
Assets Protection Team Leader
$25 - $27 per hour
...addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.... ...build relationships inside and outside of Target including store leaders and public safety officials, inclusive of law enforcement. At...
Hourly pay
Temporary work
Work experience placement
Local area
Shift work
Night shift
Day shift
Early shift
Target
Arlington, VA
3 days ago
Assets Protection Team Leader
$25 - $27 per hour
## Assets Protection Team LeaderApplylocations: 740 N Glebe Rd, Arlington,VA 22203-2257time type: Variableposted on: Posted Yesterdayjob... ...relationships inside and outside of Target including store leaders and public safety officials, inclusive of law enforcement.**At Target...
Hourly pay
Temporary work
Work experience placement
Local area
Flexible hours
Shift work
Night shift
Day shift
Afternoon shift
Early shift
Roundel
Arlington, VA
3 days ago
Team Leader
...Overview Our Leaders support and coach the team to ensure they reach their potential, in both the shop and the kitchen. As a Leader your area of expertise is the knowledge and standards of leading a successful front of house or kitchen operation. Our Leaders take pride...
Hourly pay
Full time
Shift work
17th and K | Pret A Manger
Washington DC
3 days ago
Team Leader
...Northwest - Responsibilities: Delegate tasks and supervise opening, transition, and closing procedures; Lead by example and maximize team strengths; Provide clear expectations and constructive feedback to team members; Manage breaks, staffing positions, and dining-area...
Chick-fil-A
Washington DC
3 days ago
Store Team Leader: Sales & Service (Bilingual)
...sales, customer service, and store operations. This role manages store operations in the absence of the Store Manager and leads the team in servicing customers. The ideal candidate should have relevant experience in retail management and certifications in Sales Specialist...
O'Reilly Automotive Stores, Inc.
Riverdale Park, MD
3 days ago
Team Leader
...Posted Tuesday, February 24, 2026 at 5:00 AM Kadiak, LLC (a Koniag Government Services company) is seeking a Team Leader with a Secret Security clearance to support KAD and our government customer in Washington, DC. This position is for a Future New Business Opportunity...
Contract work
For contractors
Work experience placement
Work at office
Local area
Flexible hours
Koniag Information Security Services, LLC
Washington DC
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Leader. Be the first to apply!