Human Services Assistant

Job Title

Social Services Administration Division

Job Description

Duties and Responsibilities:

• Client Reception and Communication - Serve as the first point of contact for individuals visiting or calling the agency by greeting clients, answering phones, providing general information, and directing inquiries to appropriate staff or services
• Administrative and Records Management - Perform a variety of clerical and administrative duties including processing documents, maintaining accurate electronic records, and ensuring compliance with agency procedures for data entry and document handling
• Program Support and Applicant Screening - Assist with benefit program operations by registering applications and supporting caseworkers in the coordination of client services

Requirements:

• High School Diploma or GED
• Associate's degree preferred with coursework in subjects such as social work, human services, social or behavioral science, business or related field
• Valid driver's license
• Bilingual in Spanish is preferred

The City of Winchester is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.