Clothing Processing Team - Westover

Processing Associate

Reports To: Assistant Store Manager

Position Summary

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements

The individual must:

1. Love our Lord and commit to our mission We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
2. Embody and embrace our values Urgent Pursuit, Sacrificial Service, Intentional Development, Clear Communication, Complete Alignment, Excellent Execution
3. Be highly organized and able to work at an efficient, high-output pace
4. Have knowledge of or a growing knowledge of the items in their department(s)
5. Be decisive and able to quickly and efficiently evaluate merchandise quality, price, and presentation
6. Be able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements

40 hours per week.

Travel Requirements

Zero to minimal local travel, except for once-monthly staff meetings (within 20 minutes of the store).

Position Duties

1. Excellent Customer Service

• Greet every customer and treat them with respect, optimism, and joy at all times
• Answer any and all customer questions
• Assist with any customer needs
• Escalate customer service needs to Assistant Store Managers or the Store Manager as needed
• Share the vision and mission of Vapor Ministries with customers

2. Processing

• Quickly and efficiently sort, price, and stock items in your department(s)
• Meet daily, weekly, and monthly processing goals to drive revenue generation
• Maintain a working knowledge of pricing, sales, and goals for your department(s), and work with managers to adjust as needed based on revenue trends

3. Opening/Closing

• If scheduled to open or close, perform and complete the opening/closing checklist procedures

4. Housekeeping

• Ensure a properly organized workspace during operating hours
• Close the department processing station and leave it organized, stocked, and ready for the next work day

5. Receiving

• If needed, provide backup for receiving during high-traffic/high-donation times, or assist in closing receiving during closing shifts

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.