Business Systems Analyst

This is a 6‑month contract (with a strong possibility of extension) for a driven Business Systems Analyst to join a Revenue Cycle Redesign initiative. The successful candidate will work 100% remotely , aligned to Central Time Zone hours, supporting the evaluation and optimization of mission-critical systems. Why This Role Matters Revenue cycle is the lifeblood of any organization—especially in healthcare and related industries. This opening offers a rare chance to influence the redesign of systems that directly affect billing, claims, and financial performance. If you have a knack for analyzing user needs, transforming processes, and liaising across multiple stakeholders, this position empowers you to make a tangible impact from day one. Key Responsibilities Requirements Gathering & Documentation Collaborate with business users and domain experts to define and document detailed requirements. Craft scoping documents and initial estimates to lay the groundwork for demand management. Idea Lifecycle Management Own the submission and tracking of ideas—maintaining lifecycle status from conception through approval. Elevate high-impact concepts and shepherd them toward execution. Project Tracking & Management Administer project boards, monitor phase progression, and ensure milestones and deadlines are met. Proactively identify and escalate blockers or risks. Data Integration & Reporting Pull and manipulate data from ServiceNow as needed. Maintain and update Smartsheet and Google Sheets dashboards with advanced functionalities (e.g. VLOOKUP, COUNTIFS, SUMIFS). Dashboard Creation & Maintenance Build robust reporting tools with Smartsheet (grids, timelines) and Google Sheets, incorporating formulas, visual components, and KPI indicators. Cross-Functional Coordination Act as a bridge between the Strategic Realization Office, business units, IT, and other stakeholders to align on scope, timelines, and deliverables. Independent Execution & Escalation Operate with minimal oversight. Meet deadlines, own escalations, and drive clarity throughout project phases. Required Skills & Experience 3–5 years in business systems analysis, data analysis, or project coordination with technical responsibilities. Exceptional verbal and written communication —able to liaise confidently with both business and technical stakeholders. Proven ability to work autonomously , drive deliverables, and act decisively. Google Sheets mastery , including advanced formulas (VLOOKUP, COUNTIFS, SUMIFS, etc.). Smartsheet experience , ranging from grid setup to dashboard creation and advanced reporting. Experience extracting and manipulating data via ServiceNow. Familiarity with G-Suite tools (Docs, Sheets, Slides) for collaboration and documentation. Healthcare revenue cycle knowledge is a plus—though not strictly required. Experience coordinating projects and engaging stakeholders, delivering clear communication and scoped outcomes. Ideal Background A foundational understanding of revenue cycle flows—from patient registration to claims processing and reimbursement. Comfortable collaborating with technical teams (IT, PMOs, data analysts) and translating business needs into system specifications. Strong proficiency in spreadsheet and tabular tools—especially Smartsheet and Google Sheets. Detail-oriented, organized, and able to thrive in decentralized environments. A quick learner with a solutions-focused mindset; unafraid to tackle novel challenges and drive implementation. Growth & Impact Influence Real Revenue Systems : Contribute to redesigning systems that impact organizational revenue and patient financial experience. Elevate Reporting & Monitoring : Build dashboards that empower real-time decision-making. Cross-Functional Reach : Collaborate with finance, IT, operational, and leadership teams to deliver comprehensive solutions. Extension Potential : Many projects naturally evolve—top performers often stay on long-term. Logistics Location : Remote within the U.S., must align to Central Time business hours. Contract : Initial 6 months , with strong chance for extension or conversion. Start Date : As soon as background checks and provisioning allow—flexible to some degree. What You’ll Bring to the Table Analytical Mindset Translate user scenarios into data-driven requirements and well-defined solutions. Project Management Awareness Handle scoping, estimation, and lifecycles with Smartsheet and project boards. Reporting Expertise Develop visually compelling, KPI-driven dashboards and reports. Technical Fluency Extract, manipulate, and interpret data from tools like ServiceNow and G‑Suite apps. Communication Excellence Engage stakeholders across business and technical domains, distilling complexity into clarity. What Will Help You Excel Experience with healthcare billing, claims, or revenue cycle systems . Background in Smartsheet automation or integration with APIs. Familiarity with platforms like ServiceNow or similar ticketing/data systems. A background in G-Suite scripting or automation. Next Steps To be considered for this high-impact, remote-first analyst role, please submit your resume highlighting: Revenue cycle or related experience Google Sheets formulas and G‑Suite project use Data extraction or ServiceNow usage Job Features Job Category Data Apply For This Job Name * Email * Phone * How did you hear about this job? * Attach Resume * Got Any Question? If you are having any questions, please feel free to ask. eStreet Security closes the AI & cybersecurity skills gap with a 95% success rate. 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