Management & Program Analyst

Summary

This position serves as Management and Program Analyst within the Human Resources Operations Office, Front Office. Additionally, the position conducts analytical research and generates substantive reports for the supported office(s), provide program support and coordination, leadership in analysis activities, and analyzes and evaluates proposed changes in mission and/or operating procedures.

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Duties

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• Provides for the coordination and completion of complex administrative and logistical support to a leased facility and interfaces with City of Topeka as well as local building owner on a variety of issues.
• Collects, researches, and analyzes data, produces and disseminates information related to executive management and daily operations.
• Researches and investigates business and management practices required for application in the department's programs and operations.
• Analyzes new or proposed legislation or regulations to determine its impact on operations and management.
• Document program inconsistencies and/or anomalies and prepare management reports and recommendations to resolve issues.
• Participates in discussions, meetings, conferences and conference calls with agency administrators, senior subject matter experts, technical personnel, and other federal agency officials to secure and provide information.
• Investigates facts to develop and present conclusions, recommendations, and alternative courses of action for managers and supervisors.
• Reviews and analyzes the execution of budget, management, administrative and personnel/manpower programs by conducting studies, reviewing reports and findings of studies.
• Researches, investigates, and conducts comprehensive studies relating to the effectiveness and efficiency of major administrative and personnel management operations.
• Conducts research of records, reports, existing contract requirements, operating regulations, and other pertinent information/data sources on procedures and operation.
• Drafts and maintains standard operating procedures outlining various office functions and procedures.
• Develops systems and dashboards to identify and analyze trends in human resources activities, i.e., Speed of Hire, location of hires, retirement and benefits analysis.
• Coordinates complex and sensitive issues with external agencies.
• Advises management officials (i.e., Directors, Deputy Directors, Associate Directors, and process owners) in defining project scope and priority and advises management officials in the decision-making process with the goal of optimizing resources given the demands of meeting customer requirements, reducing rework, determining operational capacity, and increasing quality.
• Provides project status reports as required, which may include briefings to internal and external customers as well as all levels of management. Status briefings may be accomplished via video teleconference or in-person and may include presentation of slides, graphs, and other documentation.

Work Schedule: Full-Time, Monday - Friday, 8am - 4pm

Compressed/Flexible: Available

Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position.

Position Description/PD#: Management & Program Analyst/ PD208620

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/14/2026.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
  
  
  • Using a wide range of qualitative and/or quantitative methods for the assessment and improvement of program effectiveness or the improvement of complex management processes and systems.
  • Conducting analytical research and generating substantial reports, presenting data and developing concise recommendations.
  • Experience in conducting thorough research and analysis of various organizational documents; such as records, reports, contract requirements, developing performance work statements, and operating regulations to support evaluation and improvement of procedures and operations.
  • Establishing schedules for planning, coordination, and accomplishment of work to facilitate planning processes.
  • Demonstrated experience delivering timely and accurate customer support by responding to inquiries, gathering feedback, and resolving routine issues to improve service quality for internal and external stakeholders.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.