Assistant Store Manager
Baristas del Caribe LC
Starbucks Position
Esperamos aprender tanto de ti, como t de nosotros!
Brindamos a las personas realistas y honestas la oportunidad de crecer personal y profesionalmente. Juntos trabajamos para crear un mejor da a da para nuestros clientes y para nosotros mismos.
Objetivos de la Plaza:
Eres responsable de brindar un servicio de excelencia y te aseguras de hacer cada momento uno especial para nuestros clientes. Demuestras compromiso, responsabilidad y actitud abierta a aprender.
Funciones:
- Contribuyes al xito de Starbucks al proveerle servicio de excelencia a todos nuestros clientes.
- Creas la experiencia Starbucks al brindar un servicio rpido, entregar productos y bebidas de calidad y manteniendo un ambiente limpio y cmodo.
- Apoyas al gerente con la contratacin, capacitacin y gestin del personal de la tienda para lograr el plan de ventas, controlar los gastos y proteger los activos de la empresa.
- Excedes el objetivo de ventas personales y de la tienda y los estndares de rendimiento.
- Ayudas en la formacin y el desarrollo de un equipo de ventas exitoso.
- Proporcionas retroalimentacin, coaching y responsabilidad a todos los partner.
- Reconoces al personal talentoso y desarrollaslos para el crecimiento dentro de la empresa.
- Supervisas y gestionas todos los aspectos de las operaciones diarias de la tienda en ausencia del gerente de tienda.
- Supervisas y gestionas todos los aspectos de las prcticas de prevencin de prdidas en ausencia del gerente de tienda y del gerente en formacin.
- Comunicas eficazmente todas las necesidades de la tienda al gerente de la tienda.
- Resuelves situaciones de servicio al cliente de manera eficaz.
- Proporcionas una experiencia de servicio completa y divertida a todos los clientes.
- Realizacin de depsitos bancarios
- Encargado de apertura/cierre de la tienda
- Demuestras pasin por el caf y por la gente.
- Habilidades de Limpieza, Toma de Ordenes, Preparacin de Bebidas y Trabajo en Equipo.
Requisitos:
- Experiencia mnima de un (1) ao en labores relacionadas o similares al puesto. Venta de productos de consumo y/o alimentos.
- Excelentes destrezas de comunicacin verbal.
- Fuertes habilidades de servicio al cliente y la capacidad de interactuar con personas en todos los niveles.
- Disponibilidad para trabajar fines de semana y das feriados.
- Eres responsable y tienes una gran capacidad para trabajar en equipo.
- Excelentes habilidades interpersonales y de servicio al cliente.
- Deseo de tener xito en entornos minoristas de ritmo rpido.
- Disposicin a aprender.
- Capacidad para trabajar 40 horas a la semana.
- Capacidad para trabajar turnos nocturnos y de fin de semana.
Ofrecemos:
Nos enorgullece invertir en ti y compartimos algunos de los incentivos especiales a los candidatos elegibles:
- Adiestramiento
- Licencia de Vacaciones y Enfermedad
- Plan mdico
- Bebidas gratis durante el turno
- Descuentos en productos
- Oportunidad de crecimiento y Desarrollo
Tu perfil Tu formacin, habilidades y experiencia incluyen:
- Eres un apasionado(a) del caf, te identificas con nuestros productos y compartes nuestros valores.
- Demostrar tener una mentalidad de servicio y fuerte orientacin al cliente.
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