Water/Fire Damage Restoration Technician

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Company parties
• Opportunity for advancement
• Vision insurance
• Parental leave

Position Overview
We are seeking a dependable Water & Fire Damage Restoration Technician to support residential and commercial restoration projects. This role involves performing hands‑on restoration work, monitoring job progress, documenting activities for insurance purposes, and communicating clearly with customers throughout the restoration process.

Key Responsibilities

• Perform water and fire restoration tasks including water extraction, drying, demolition, contents handling, and light construction
• Monitor assigned jobs daily, take moisture readings, and adjust drying plans as needed
• Load and maintain proper equipment and supplies for each job site
• Follow company procedures to ensure quality, safety, and timely completion of work
• Communicate job processes, timelines, and next steps to customers in a professional manner
• Document job activities with notes and photos using mobile software for insurance reimbursement
• Inspect completed work, obtain customer approvals, and assist with payment collection when required
• Report equipment issues, job concerns, and customer feedback to supervisors

Qualifications

• IICRC certification is a plus 
• Restoration or construction experience preferred, but not required
• Valid driver’s license with a satisfactory driving record
• Strong customer service and communication skills
• Ability to prioritize tasks and meet deadlines
• Comfortable using mobile devices for job documentation
• Restoration certifications are a plus, but not required

Physical Requirements & Work Environment

• Ability to lift up to 50 pounds and perform physically demanding tasks
• Ability to stand, walk, crawl, squat, and work for extended periods
• Must be able to wear required personal protective equipment, including respirators
• Work in both indoor and outdoor environments with varying temperatures

Disclaimer
This job description outlines the general nature of the position and may change based on business needs. Employment is at‑will, and reasonable accommodations may be provided as required by law.