Front Desk Receptionist - Bilingual Spanish

Front Desk Receptionist - Bilingual Spanish A rewarding career where you can really make a difference, backed by competitive pay and benefits. Type: Full‑time Job Responsibilities What would you do? – The Specifics Ensures high quality customer service while following all safety protocols. Ensures a smooth flow of customers through the store. Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol. Processes and understands managed care plans while obtaining document information from the insurance company as needed. Provides customers basic and accurate information. Schedules and confirms appointments, follow‑up visits and classes. Files all patient records daily and pulls patient files for the next day’s appointments. Checks order status and notifies customers when orders are in or delayed. Keeps reception area tidy and presentable with all necessary materials. Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies. Participates in regularly scheduled mandatory communication meetings. Preferred Qualifications Are you the right fit? – The Suitable Talent Fluent in reading and speaking both English and Spanish. Experience as a Receptionist, Front Office Representative, or similar role preferred but not required. 0‑2 years related experience or training preferred. Experience handling multiple phone lines preferred. Strong organizational skills required. Additional Information At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future. Our Benefits Include: 401k Retirement Savings Flex Spending Account Generous Paid Time Off & Company Holidays Employee Eyewear Discount Overtime pay when applicable Focus on Professional Growth and Career Fulfillment: Access to educational courses Emphasis on internal promotions and career advancement How would you like Sundays off? Yes, every Sunday we’re closed! We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics. #J-18808-Ljbffr National Vision, Inc.