Bilingual Customer Service Representative I

Come Join Us!Van Horn Latino has an excellent opportunity for a Bilingual Customer Service Representative!The Customer Service Representative will assist with enhancing customer satisfaction, increasing sales opportunities, and building meaningful customer relationships.If you are dedicated to providing an outstanding customer experience, are bilingual in Spanish, and want to work with a great team, we invite you to apply!Why work as a Bilingual Customer Service Representative at Van Horn:Generous paid time off policy including vacation, personal days, and holidays5 day workweek!No Sundays!Paid TrainingGym/workout reimbursementTuition reimbursementHealth, Dental Vision, 401k & more!Paid volunteer time: 16 hours of paid time off annually to volunteer for organizations of your choiceEmployee discounts on vehicles, parts, and serviceEmployee Stock Ownership Program (ESOP)Professional work environmentPromote from within cultureCommunity involvementEmployee referral programHoliday parties, brewer game, summer picnic & more!Job Duties:Respond to internet, phone, chat and text inquiriesAssist customers with questions about vehicles of interestGenerate and coordinate sales appointmentsFollow up with customers by phoneEnter and maintain customer information in our databaseMaintain positive relationships with customersProvide bilingual customer support in Spanish and EnglishQualifications:High School Diploma or equivalentValid driver's licenseBilingual in Spanish and English, both verbally and in writingSome college experience or graduatePrevious customer service experience is preferred but not requiredMust be organized, reliable, and able to work in a fast-paced environmentWant to know what it's like to work at Van Horn? Visit vhcarsrecruiting.com for more information!Monday - Friday: 9AM - 5PM Van Horn Automotive Group