Lead Phlebotomist | Western Psychiatric Hospital

Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times. Responsibilities: Compliance & Quality + Follow all policies, procedures, safety, and infection prevention standards; report issues promptly + Maintain proficiency in phlebotomy and laboratory procedures Specimen Handling + Collect, label, process, and package specimens accurately and on time + Investigate and document specimen-related issues Communication + Provide professional service to patients, clients, and staff + Verify orders, billing, and required information; escalate concerns as needed Administrative Support + Complete clerical tasks and required documentation/logs Operations & Team Support + Manage phlebotomy schedules and ensure adequate staffing levels + Prioritize/delegate tasks and support team initiatives + Maintain clean, stocked, and organized work areas Leadership & Training + Demonstrate strong leadership skills + Train and mentor new staff as assigned + High School diploma or equivalent + Certification from an accredited Phlebotomy or Medical Assistant program is preferred. + Minimum 2 years experience, looking for 3-4 years experience. + Medical terminology knowledge and laboratory information system experience is preferred. + Must have the ability to establish work priorities and handle several procedures simultaneously. + Must interact with other departments. Licensure, Certifications, and Clearances: + Cardiopulmonary Resuscitation (CPR) + Comprehensive Crisis Management (CCMC) + Act 31 Child Abuse Reporting with renewal + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance with renewal _UPMC is an Equal Opportunity Employer/Disability/Veteran_