Field Deployment Technician

Hardware Installation Specialist

Rack, cable, and power on appliance hardware in client data centers and server rooms, working to the client's cable management and labeling standards

Coordinate on-site logistics: shipping or hand-carrying equipment, badge access, escorts, loading dock and change window scheduling

Configure out-of-band management (iDRAC/iLO/IPMI), apply firmware and BIOS baselines, and complete initial network bring-up

Run post-install validation — power redundancy, network reachability, thermal and health checks — and confirm the box is ready for software config

Produce clean install documentation: serial and asset records, as-built photos, port maps, and a completed install checklist back to the implementation lead

Work directly with client IT and data center staff on-site, answering hardware and connectivity questions and escalating product, security, or scope questions to the implementation lead

Role requires ~40% US-based travel, occasionally on short notice

GPU server or AI/ML appliance deployment experience

Prior field service work in banking, credit unions, or another regulated industry

Network+, CCNA, or equivalent

Familiarity with vendor security review processes and remote support tooling

2–4 years hands-on experience installing server hardware in data center or enterprise environments (colo, MSP, internal IT, or vendor field service)

Comfortable with rail kits, PDUs, redundant power, and structured cabling — both copper and fiber (SFP+/QSFP)

Working knowledge of out-of-band management tooling, BIOS/firmware updates, and basic Linux CLI

Network fundamentals: IP addressing, VLANs, DNS, and enough troubleshooting ability to isolate a connectivity problem to the right side of the demarc

Able to travel on client timelines, including occasional after-hours or weekend change windows

Able to pass financial-institution vendor background screening

Clear written documentation habits and professional presence in a client environment