Associate Claims Examiner

Job Overview What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. Join us and play your part in something special! As an Associate Claims Examiner, you’ll begin your career learning how to investigate, evaluate, and help resolve claims. This position will be responsible for the resolution of claims of low complexity and exposure. Primary Responsibilities Investigate, evaluate, negotiate and resolve assigned claims. Review claim information to determine coverage and recommend appropriate next steps. Assist with evaluating potential exposures on claims and alert Management or internal partners when needed. Adhere to Fair Claims Practices Regulations and claims handling guidelines. Prepare and distribute claim reports. Participate fully in training, development programs, and learning opportunities across Claims. Build strong relationships with internal stakeholders including Underwriting. Contribute to strong customer relationships by delivering top‑notch service. Support special projects as assigned and learn cross‑functional collaboration within Claims. Mentor with senior examiners and managers to observe negotiation strategies and claim resolution practices. Collaborate with departments across Markel including Claims Vendor Management, Finance, Actuarial, Risk Management, and IT. Travel to other claim offices and conferences as needed. Education & Certification High school diploma required. Bachelor’s degree preferred. Must have or be eligible to receive a claims adjuster license. Qualifications Understanding of insurance industry and claims a plus. Excellent customer service skills. Excellent written and oral communication skills. Excellent analytical and problem‑solving skills. Excellent organization and time‑management skills. Ability to deliver outstanding customer service to both internal and external customers. Ability to work collaboratively and in a team environment. Ability to work autonomously with minimal direction/oversight. Ability to take initiative and think strategically and creatively. Strong desire for continuous improvement. Intermediate skills in Microsoft Office products (Excel, Outlook, PowerPoint, and Word). Benefits Health, dental and vision insurance plan options and optional life, disability and AD&D insurance. 401(k) with employer match contributions. Employee Stock Purchase Plan. PTO, corporate holidays and floating holidays. Parental leave. Hybrid working schedule: 3 days in the office and 2 days remote. Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Compensation Hourly rate: $27.84/hr – $38.27/hr with 10% incentive, based on factors such as education, experience, training, licensure, competencies, geographic location, and other factors. EEO Statement Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information; sickle cell trait; refusal to submit to genetic tests; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status; military or veteran status; personal appearance; height or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. #J-18808-Ljbffr Markel Corporation