Sales Consultant

Brand Consultant - Elevate Brands & Drive Impactful Sales!

Location: San Diego, CA (On-Site)

Reports To: Jenn Mayenschein, Vice President

Department: Sales

FLSA Status: Exempt (Full-time)

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Who We Are

At Team Phun, we're not just about selling swag; we're about crafting unforgettable brand experiences. We partner with businesses of all shapes and sizes, turning their vision into tangible, high-impact branding solutions. This means diving deep into branding strategies, creating impactful experiential campaigns, developing creative and unique merchandise, mastering digital integrations, and flawlessly executing inventory/brand management & fulfillment. From epic custom apparel and must-have merchandise to eye-catching signs, displays, and dynamic digital services, we're the force behind elevating brands. We pride ourselves on our global supply chain, in-house production capabilities, and a collaborative spirit that makes every project a home run. Simply put, we make brands phun.

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The Role: Brand Consultant

Are you a sales pro with a passion for building lasting relationships and a relentless drive to win? Do you thrive in a dynamic, high-energy environment where your impact is directly tied to client success and revenue growth? If you're ready to roll up your sleeves, dig deep, and elevate both our clients and your career, then this Brand Consultant role in our San Diego office is for you.

This isn't just about managing accounts; it's about becoming a trusted strategic partner to our clients. You'll be the architect of their branding success, identifying untapped opportunities, challenging them with innovative solutions, and consistently exceeding sales targets. We're looking for someone with a hunter's mentality when it comes to growth, paired with a nurturer's heart for client relationships. This role demands grit, a solution-oriented mindset, and an unwavering commitment to delivering excellence.

What You'll Do

Forge & Nurture Client Partnerships:

• Cultivate deep, enduring relationships with existing clients, truly understanding their business objectives and becoming their go-to branding expert.
• Proactively engage through calls, emails, in-person meetings, and social channels, ensuring continuous value delivery and satisfaction.
• Lead client projects and meetings, guiding them from concept to triumphant execution.
• Address inquiries and resolve challenges with professionalism and a client-first approach.

Uncover & Drive Growth Opportunities:

• Strategically research and identify new business opportunities within your existing client base and through targeted lead generation.
• Challenge clients to think differently, presenting unique, cutting-edge branding solutions that align with their goals and generate significant impact.
• Continuously monitor industry trends and geographic market shifts to stay ahead of the curve and unlock new avenues for growth.
• Collaborate with our team and vast network of vendors to build custom solutions that win new business and delight clients.

Dominate Sales Performance & Execution:

• Develop and execute aggressive annual, quarterly, and monthly strategies to consistently crush sales goals.
• Maintain an impeccably accurate and up-to-date pipeline in CRM (leads, opportunities, contacts, accounts), ensuring every detail is accounted for.
• Master the sales process: from qualifying leads with realistic expectations to delivering compelling presentations, crafting precise estimates, sending timely invoices, and following up for crucial feedback.
• Regularly analyze your activity, opportunities, and accounts to track progress, identify areas for optimization, and report on your journey to success.
• Partner closely with our team to ensure campaigns resonate and to guarantee seamless, on-time delivery of client orders.
• Embrace new technologies and adapt quickly to market changes, always seeking ways to enhance efficiency and capacity.

Metrics & Standards

We believe in transparency and measurable success. You'll be driven by these key performance indicators:

• Monthly Gross Margin: 40% Minimum -> 48% Target -> 55% Exemplary
• Monthly Gross Profit: $55,000 Min. -> $75,000 Target -> $100,000 Exemplary
• Yearly Revenue Goal: $1,000,000 Minimum -> $1,250,000 Target -> $1,500,000 Exemplary
• YOY Revenue Growth: 50% Minimum -> 100% Target -> 150% Exemplary
• Running Open Opportunities to Goal: 2x Minimum -> 3x Target -> 4x Exemplary
• Weekly Outbound Phone Activities: 100 Minimum -> 125 Target -> 150 Exemplary

What You'll Bring

Experience & Education:

• Bachelor's Degree or equivalent industry experience.
• Promotional Products industry is a plus.
• 1-3+ years of proven success in sales, account management, or business development, with a clear track record of hitting and exceeding targets.
• Experience in order management or order administration is a plus.

Key Skills:

• Exceptional oral & written communication skills – you're a master storyteller and a clear communicator.
• Proficiency with CRM tools, especially Salesforce, and a commitment to data integrity.
• Strong spreadsheet and document skills.
• A natural knack for relationship building and delivering outstanding customer service.
• Solid math skills (Algebra Level Minimum) for effective financial analysis.
• Mastery of negotiation processes and techniques.
• Superior time management, organization, and prioritization skills – you can juggle multiple priorities with grace and precision.
• A deep understanding of the sales process and effective sales techniques.
• A problem-solving and solution-focused mindset – you see challenges as opportunities.
• Comfort and aptitude for adopting new technological tools and processes to enhance efficiency.
• Proficiency with Google Workspace, Salesforce, Quickbooks, and Seamless AI.

Mindset:

• A strong team player who also operates as a proven self-starter with a powerful sense of urgency.
• A demonstrated ability to drive solution adoption and growth within accounts.
• Resilient, adaptable, and hungry for success.

• Certifications/Licenses Valid Driver's License
• Must be a US Citizen or provide proof of authorization to work in the US.

Work Environment & Physical Demands

The work environment is typically a lively office setting with a moderate noise level. While performing the duties, you'll regularly use hands, reach, sit, walk, talk, or hear. Occasionally, standing, kneeling, crouching, or crawling may be required. You must frequently lift and/or move up to 40 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Industry: Advertising Services