Technical Support Analyst I: Incident Triage & Service Health

5014 Disney Entertainment & Sports LLC

Disney Entertainment and ESPN Product & Technology in Glendale, CA seeks a Technical Support Analyst I to handle incident intake, Tier-1 triage, and request fulfillment, ensuring availability of critical media production systems. You will follow runbooks, document incidents in ServiceNow and Jira, and collaborate with higher tiers. A solid IT background and strong communication are essential; 24x7 support experience is a plus. #J-18808-Ljbffr 5014 Disney Entertainment & Sports LLC

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Technical Support Analyst I: Incident Triage & Service Health in Glendale, CA vacancy

Technical Support Analyst I Incident & ITSM
...Technology in Glendale, CA is seeking a Technical Support Analyst I to join a global IT operations... ...the first point of contact for incidents, perform Tier-1 triage, document issues in ServiceNow/... ...media professionals to restore service quickly while maintaining thorough...
Suggested
Disney Cruise Line
Glendale, CA
2 days ago
Tier 1 Incident & Monitoring Support Analyst
...ESPN Product & Technology in Glendale, CA seeks a Technical Support Analyst I to manage incident intake, Tier-1 triage, and request fulfillment across critical media... ...production systems. You will follow runbooks to maintain service availability and document issues in ServiceNow...
Suggested
Relha LLC
Glendale, CA
2 days ago
Technical Support Analyst I
$60.3k - $80.8k
...and distinctive technical problems.... ...management; technical incident management; and... ...experience support team. Job Summary... ...Support Analyst I role is pivotal... ...intake, Tier-1 triage, and request fulfillment... ...to maintain service availability... ...service-health platforms and stakeholder...
Suggested
The Walt Disney Company
Glendale, CA
21 hours ago
Behavioral Health Tech | Mental Health Worker - Friday-Monday: All Shifts
...Description Montare Behavioral Health is currently looking for... ...responsible for providing direct service to clients, and for... ...appropriately. Build rapport and provide support to clients while maintaining... ..., shift/crossover reports, incident reports and other forms and...
Suggested
All shifts
Shift work
Night shift
Afternoon shift
Renewal Health Group
Los Angeles, CA
7 days ago
Service Desk Analyst I
...your knowledge or expertise. Balance technical problem solving, customer service and collaboration to ensure... ...issue and manage the flow of incoming support requests. This includes knowing what... ...Description The Center for Family Health & Education, Inc. (CFHE) is a 501(c...
Suggested
Work at office
Remote work
Center for Family Health and Education
Los Angeles, CA
11 days ago
Clinical Support Technician - Multiple Orange County Locations
$19 - $21 per hour
...Clinical Support Technician Multiple Orange County Locations (Full-Time & Part-Time) Job Description Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery. We are currently hiring Clinical Support Technicians...
Hourly pay
Full time
Part time
Currently hiring
Shift work
Quadrant Health Group
Los Angeles, CA
21 hours ago
Sr. Service Desk Administrator
$30 - $40 per hour
...Looking For A(n): Sr Service Desk Administrator... ...in day-to-day support, troubleshooting,... ...enterprise-level technical support and service... ...including ticket intake, triage, prioritization,... ...after-hours incidents as may be required... ...paid sick and mental health days, an Employee...
Full time
For contractors
Work at office
Remote work
Worldwide
Golden Pet Brands
Burbank, CA
1 day ago
IT Help Desk Support Technician
...Description IT HELP DESK SUPPORT TECHNICIAN (10:00am-... ...support for American Health Connection. This is a... ...all-inclusive, full-service, virtual central... ...escalate issues to senior technical staff as needed. Shifts... ...and prioritize incidents and tickets. Escalate...
Full time
Work at office
Immediate start
Remote work
Monday to Friday
Shift work
Night shift
American Health Connection
Beverly Hills, CA
10 days ago
IT Engineering Tech
$101.84k - $133.67k
...Engineering Team.Oscar is the first health insurance company built... ...you will be responsible for supporting enterprise applications and providing... ...using vendor APIs for SaaS services such as Google Workspace,... ....Ensure rapid response to technical issues to minimize downtime and...
Full time
Work at office
Flexible hours
Oscar Health Insurance
Los Angeles, CA
4 days ago
Senior IT Engineer
$149.04k - $195.62k
...Engineering Team.Oscar is the first health insurance company built... ..., you will be the primary technical point of contact for the entire... ...Google Workspace—and seamless service delivery. You will lead the... ...onboarding lifecycle, transforming support infrastructure into a hyper-...
Full time
Work at office
Flexible hours
Oscar Health Insurance
Los Angeles, CA
3 days ago
Technical Support Hardware Specialist
...Our Heroes Connected ”? THE OPPORTUNITY Silvus is seeking a Technical Support Hardware Specialist to support our Engineering and Manufacturing... ...components at the right time and managing the long-term health of our product builds. This position reports to the Director...
Permanent employment
For contractors
Monday to Friday
Doist
Los Angeles, CA
3 days ago
Technical Support Analyst
$75k - $85k
Technical Support Analyst page is loaded## Technical Support Analystlocations: Los... ...of escalation for complex incidents and collaborate with senior... ...guides.* Provide service desk support during downtime... ...network allowed amounts between health plans and healthcare providers...
Work at office
Remote work
Pillsbury Winthrop Shaw Pittman LLP
Los Angeles, CA
4 days ago
Service Desk Analyst
...Inglewood, CA. ROLE SUMMARY The Service Desk Analyst provides Tier 1 and Tier 2 technical support for user endpoints, internal... ...primary point of contact for IT incidents and service requests, providing... ...ticketing system. Perform initial triage, troubleshooting, and...
Work at office
City First Bank
Los Angeles, CA
1 day ago
IT Help Desk Specialist - First-Line Support & Documentation
...Credit Union seeks a Help Desk Specialist to be the first point of contact for IT issues, delivering timely support to staff and documenting all incidents. You will triage requests, troubleshoot, and communicate resolutions clearly while maintaining incident histories and...
Socket
Los Angeles, CA
2 days ago
Technical Support Field Engineer - Los Angeles, CA
$36.06 - $40.87 per hour
...year history of innovation and service to the dental industry and... ...including dental and oral health products as well as other consumable... ...worldwide. Summary The Technical Support Field Engineer provides on-... ...(e.g., detecting security incidents, protecting against fraudulent...
Hourly pay
Work experience placement
Work at office
Remote work
Worldwide
Flexible hours
Night shift
Dentsply Sirona
Los Angeles, CA
3 days ago
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE (BIL. CHINESE REQ.)
$23 - $25 per hour
...application process. Behavioral Health Call Center Representative... ...Assistant (MA) and other clinic support staff, while performing other... ...patient calls by performing a triage and direct to the appropriate... ...internal and external customer service, exceptional communication, and...
Hourly pay
Work at office
Flexible hours
CHINATOWN SERVICE CENTER
Los Angeles, CA
1 day ago
PC Desktop Support Analyst I (on-site)
$25.44 - $31.83 per hour
Overview The PC Desktop Support Analyst will assist with performing the daily... ..., providing front-line technical services. Responsibilities of the PC Desktop... ...Support Analyst includes triaging, diagnosing, and investigating incidents/service requests, resolving incidents...
Work at office
Remote work
Flexible hours
Ahmc Healthcare
Alhambra, CA
3 days ago
Senior Technical Support Engineer
$130k - $195k
About the Role We’re hiring a Technical Support Engineer to lead our customer support... ...and runbooks for complex issue triage. Lead post‑mortems for critical incidents and feed learnings back into... .... Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and...
Remote work
LangChain
Los Angeles, CA
4 days ago
Operations & Security Support Technician - Los Angeles, CA
$35.43 - $42.52 per hour
...experienced Operations & Security Support Technician with excellent technical skills to work full‑time in... ...response for overnight IT incidents, ensuring rapid triage, prioritization, and... ...patients through back‑office services at each health center. Qualifications High...
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Night shift
Pp La
Los Angeles, CA
21 hours ago
Technical Support Specialist - Weekend - Government
$54k - $80k
...Remote/Hybrid Job Overview The Technical Support Specialist provides technical support to... ...knowledge and exceptional customer service skills. On a daily basis, the Technical... ...needed to troubleshoot and resolve customer incidents ~ Have or develop the...
Contract work
Remote work
Monday to Friday
Flexible hours
Shift work
Weekend work
Day shift
Afternoon shift
Early shift
Relativity Inc
Los Angeles, CA
21 hours ago
Senior Help Desk Technician
...1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... ...utilizing ITILCreation of Incident work-log entriesAccurately... ...the optimization of human, technical, and financial resources. We... ...comprehensive benefits package:Health, Dental, and VisionLife...
For contractors
Work at office
Contact Government Services LLC
Los Angeles, CA
3 days ago
Service Desk Administrator
$44.7k - $64k
...Description Job Description SUMMARY The Service Desk Administrator is responsible for providing general and technical support assistance to users of the company’s... ...May participate as a member of the Bank’s incident response team in the event of a technology...
Hanmi Bank
Los Angeles, CA
3 days ago
Detox Support Technician - Bilingual (English / Spanish) SUD Treatment
$23 - $25 per hour
...Job Description Job Description Detox Support Technician - Bilingual (English / Spanish... ...limited to, logs, maintenance reports, incident reports, etc. Promptly respond to all... .... Communicate effectively with peers, health care team members and physicians. Complete...
Hourly pay
Full time
Flexible hours
Shift work
CRI-Help
Los Angeles, CA
9 days ago
Technical Support Specialist - Weekday Overnight - Government
$54k - $80k
...Type Remote Job Overview The Technical Support Specialist provides technical support... ...knowledge and exceptional customer service skills. On a daily basis, the Technical... ...needed to troubleshoot and resolve customer incidents ~ Have or develop the...
Contract work
Remote work
Monday to Friday
Flexible hours
Shift work
Night shift
Afternoon shift
Early shift
Weekday work
Relativity Inc
Los Angeles, CA
21 hours ago
Helpdesk Support Technician
$21 - $24 per hour
...Description POSITION: Helpdesk Support Technician *rotating Saturday... ..., Collaboration, Urgency, Service, Integrity and Diversity. Our... ...Assistance & Troubleshooting: Log all incidents and maintain the help desk... ...and access to Nonstop Health funds ~ Dental: Employee HMO...
Hourly pay
Work at office
Monday to Friday
Flexible hours
Night shift
Los Angeles Regional Food Bank
Los Angeles, CA
more than 2 months ago
Senior Technical Support Analyst
...Senior Technical Support Analyst We are seeking an experienced Senior Technical Support Staff member to join our technical support efforts,... ...Competitive compensation based on skills, experience, and years of service. ~ Quality medical, dental and vision coverage. ~...
Permanent employment
Work experience placement
Work at office
Remote work
Flexible hours
Journal Technologies
Los Angeles, CA
2 days ago
Support Technician - SUD Treatment
$23 - $25 per hour
...Job Description Job Description Support Technician - Substance Use Disorder Treatment... ...including observation logs, maintenance reports, incident / information reports, urinalysis reports... ...program ~ Flexible schedule ~ Health insurance ~ Life insurance ~ Paid time...
Flexible hours
Shift work
CRI-Help
Los Angeles, CA
9 days ago
IT Technician: Field & Helpdesk Support
Wesley Health Centers - JWCH Institute, Inc. is seeking an IT Assistant in Los Angeles, CA. Responsibilities include providing support for software, hardware, and network issues, guiding users through diagnostics, and configuring multifunctional office devices. Candidates...
Wesley Health Centers - JWCH Institute, Inc.
Los Angeles, CA
2 days ago
IT Technician
Support end-user workstation hardware and software for... ...agency Troubleshoot technical issues in person, on-site... ...remotely through the service desk and ticket... ...pickup and drop-offs Triage service desk calls and... ...Participate in the computer incident response plan Work with...
Work at office
Remote work
Jobtailor
Glendale, CA
3 days ago
HPC & GPU Infrastructure Support Engineer
$90k - $160k
...engineering resource our L1 support team relies on... ...beyond frontline triage. You’ll own... ...end‑to‑end, gather technical evidence, coordinate... ...prevent future incidents. You’ll collaborate... ...networking, storage, services, and permissions... ...Benefits Comprehensive health, dental, vision,...
Full time
Work at office
Work from home
Monday to Friday
Vast.ai
Los Angeles, CA
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Technical Support Analyst I: Incident Triage & Service Health. Be the first to apply!