IT Project Coordinator

Job Description

Job Description

Position Summary

The Project Coordinator is responsible for managing the execution of project closure processes, ensuring adherence to best practices, and supporting project management ceremonies. The role involves working closely with internal teams, clients, and leadership to ensure seamless project completion and continuous improvement.

Key Responsibilities

• Analyze project workflows to uncover inefficiencies, gaps, and areas for improvement.
• Surface risks, budget variances, and scope issues that require escalation.
• Define key deliverables and documentation standards across project phases.
• Capture lessons learned and apply best practices to enhance future execution.
• Support alignment of practices with River Run's EOS and FIPPERD frameworks.
• Develop and maintain standardized documentation, scorecards, and checklists.
• Create and refine closure and retrospective templates for consistent wrap-up.
• Generate reports to monitor project metrics, risks, and progress against deliverables.
• Ensure compliance with closure protocols and documentation requirements.
• Validate adherence to internal standards and operational frameworks.
• Review deliverables for quality control and alignment with project objectives.

Required Qualifications:

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; and four years related experience and/or training; or equivalent combination of education and experience.
• 3-5+ years' experience in IT project coordination, preferably in a Managed Services environment.
• Experience in managing multiple projects and working with cross-functional teams.
• Strong knowledge of project tracking, resource coordination, and closure processes.

Preferred Qualifications (Optional)

• Experience with ConnectWise
• Experience with Agile methodologies and IT service management frameworks is preferred.

What We Offer

• Competitive base salary + variable incentives
• Health insurance, vision insurance, dental insurance, 401(k), short-term and long-term disability insurance, life insurance
• Opportunities for growth, community involvement, and continuing education

Disclaimers:

• This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
• River Run Computers is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected status under federal, state, or local laws.