Marketing Operations Manager

About 24 Carrots

We are a full-service, employee-owned, experiential caterer and hospitality group, committed to creating remarkable experiences for our clients while fostering a collaborative, engaged, and empowered workforce.

Job Summary

As the Marketing Operations Manager, you will bring exceptional organizational skills, strong project management capabilities, operational discipline, and a passion for creating structure that drives results. This role is responsible for building the systems, workflows, and processes that keep the Marketing department operating efficiently while ensuring campaigns, projects, and initiatives move seamlessly from planning through execution.

To be successful in this role, you will be highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while maintaining consistency and follow-through. The ideal candidate thrives behind the scenes, enjoys improving processes, and excels at creating clarity and accountability across teams and projects. Strong written and verbal communication skills are essential, along with the ability to collaborate effectively across departments and maintain consistency across all marketing materials and deliverables.

If this sounds like you, read on!

Skills & Qualifications

• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Exceptional attention to detail, follow-through, and ability to maintain accuracy across campaigns, assets, reporting, and project deliverables.
• Experience coordinating marketing campaigns, workflows, timelines, and cross-functional projects from planning through execution.
• Strong written and verbal communication skills with the ability to communicate professionally across teams, vendors, and business partners.
• Experience managing marketing resources, collateral, asset libraries, templates, and departmental processes.
• Familiarity with CRM systems, website coordination, reporting tools, project management platforms, and marketing technology.
• Proven ability to identify opportunities for process improvement and implement operational solutions that increase efficiency and consistency.
• Ability to work independently while building strong collaborative relationships across departments.
• Experience within hospitality, events, catering, venues, lifestyle brands, or related industries preferred.
• Minimum of 4-7 years of experience in marketing operations, marketing project management, campaign coordination, or a related field.

Key Responsibilities

• Create organization, structure, and operational consistency across the Marketing department.
• Coordinate workflows, timelines, implementation support, and campaign execution continuity.
• Direct campaign rollout coordination, ensuring deliverables move smoothly from planning into execution across teams and channels.
• Manage collateral, templates, resource libraries, marketing assets, and campaign materials.
• Support CRM administration, reporting processes, website coordination, and operational upkeep.
• Maintain project tracking systems and provide visibility into campaign status, deadlines, and deliverables.
• Partner with internal stakeholders to ensure alignment, accountability, and timely execution of marketing initiatives.
• Improve efficiency, communication, and consistency across projects, campaigns, and teams.
• Support marketing leadership with operational planning, reporting, and department infrastructure.

Compensation

$85,000 - $95,000, depending on experience

Full-Time, Salary/Exempt

Benefits & Perks

We are proud to be a 100% employee-owned company! Join our team and enjoy the benefits of a team that is invested in each other, where we measure success not only through the growth of our business, but the cultivation and growth of our people. Other benefits also include group health benefits, competitive pay, paid vacation and sick time, holiday pay, and a 401(k) retirement plan.

Let's Grow Together!

Ready to Join Us?

If you are ready to take your career to the next level and join a team of creative, energetic, passionate, and dedicated people, apply today!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.