Sales Associate

Job Description

Job Description

Benefits include 4% 401k matching and employer paid health, dental, vision and life insurance.

Schedule: Monday - Saturday; 8:30am - 5:00pm

Different rotating day off each week

Job Responsibilities:

• Greet all guests, assist in locating merchandise and answer customer questions.
• Service wholesale customer accounts and process orders for walk in customers.
• Establish new accounts by calling on existing or potential sales.
• Communicate policies on returns, refunds or exchanges.
• Process cash and credit card transactions.
• Use appropriate verification procedures for credit card purchases.
• Ensure merchandise is fully stocked and attractively displayed.
• Answer incoming calls and direct them to the appropriate person or department.
• Check emails daily and respond in a timely fashion.
• Provide sales quotes to customers in person, via email and over the phone.
• Open new wholesale accounts.
• Return misplaced merchandise to the correct department daily. Restock merchandise as needed.
• Provide professional, knowledgeable and courteous customer service.
• Effectively interact with customers to navigate them to the best solution and resolve customer complaints.
• Ensure full customer satisfaction without unnecessarily referring customers to other staff members.
• Provide product information, promotions, pricing and availability to make a relevant offer and successfully convert inquiries into orders.
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.
• Perform necessary housekeeping duties to maintain a clean, safe and organized working environment.
• Comply with all company and department policies and procedures.
• Perform other related duties as assigned or requested.

Qualifications:

• High School Diploma or equivalent; college courses preferred.
• 3+ years of experience working in retail or similar environment.
• 2+ years of experience working a register with cash and credit transactions.
• Must have basic math skills.
• Proficient in the use of a computer and Google Drive (Google Docs, Sheets, Email and Chat).
• Experience with Microsoft Dynamics Business Central software is a plus.
• Bilingual in English and Spanish.
• Required to work holidays.

Skills:

Requires a high level of accuracy, attention to detail and ability to prioritize tasks.

• Ability to take initiative and problem solve.
• Excellent verbal and written communication skills.
• Ability to present oneself as well as the company in a professional manner.
• Ability to perform in a fast-paced environment.
• Excellent attention to detail.
• Excellent Interpersonal skills and customer service skills.

Physical Demands:

• Required to stand for long periods of time.
• Required to walk frequently.
• Required to use hands to finger, handle, or feel.
• Occasionally required to reach with hands and arms.
• Required to talk or hear.
• Occasionally required to bend, lift or climb.
• Occasionally required to lift up to 35 lbs.
• Finger dexterity required.
• Hand coordination required.
• Specific vision abilities required for this job include close vision, distance vision, ability to adjust or focus.

Work Environment:

• Exposure to warehouse temperature environment.
• Protective clothing or equipment is required including protective helmets company issued uniforms.
• The noise level in the work environment usually is low.

We are Paul’s Tarpaulins & Merchandise, Inc. (PTM, Inc.), a company with talented, motivated and friendly team members looking for someone with a amazing go-to attitude and an eagerness to reach their potential to welcome to our team. Established in 1979, PTM, Inc. is one of the largest tarp suppliers in the United States. We offer the largest stock available for ready to ship tarps and canopies. We also carry a vast array of tarp and canopy accessories. We pride ourselves on our friendly customer service and fast shipping.

Company Description

We are Paul’s Tarpaulins & Merchandise, Inc. (PTM, Inc.), a company with talented, motivated and friendly team members looking for someone with a amazing go-to attitude and an eagerness to reach their potential to welcome to our team. Established in 1979, PTM, Inc. is one of the largest tarp suppliers in the United States. We offer the largest stock available for ready to ship tarps and canopies. We also carry a vast array of tarp and canopy accessories. We pride ourselves on our friendly customer service and fast shipping.