Server

Subminimum Wage plus Tips

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift

• Stay informed of daily menu updates, seasonal products and local food offerings

• Set tables prior to guest arrival with appropriate utensils, condiments etc.

• Restock all stations

• Greet and introduce oneself to guests in designated sections in timely manner

• Describe and recommend wines and specialty beverages to guests

• Check identification for guests to verify age requirements for purchase of alcoholic drinks

• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary

• Check in with guests to ensure satisfaction

• Prepare cocktails as ordered and bring to guests, or deliver to bartender

• Expedite food from kitchen to guest tables

• Complete all side work and daily cleaning tasks in checklist binder

• Complete all cleaning duties required at end of shift

• Present checks on each table, collect payments and cash guest out correctly

• Complete and produce accurate check-outs at the end of each shift

• Allocate tips to all support staff per IOA guidelines

• Report any customer service or issues in the dining area to restaurant management team

• Maintain the cleanliness of the service area

• Attend all mandatory training and meetings

• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

• Follow guidelines and expectations as stated in the employee handbook

• Other duties, as assigned

Requirements

• Excellent verbal communication skills

• Ability to multi-task effectively

• Ability to maintain neat, professional and clean appearance and practices

• Ability to work while standing for long periods of time

• Ability to work in a team environment

• Ability to adhere to proper food regulation standards and health and safety standards

• Ability to maintain calm and collected demeanor in fast-paced working conditions

• Flexibility with guest needs and hourly schedules

PREFERENCES

• High school or college degree

• Previous serving experience in a casual atmosphere

• Knowledge and understanding of workplace safety procedures

• Local wine and food knowledge

SPECIAL POSITION REQUIREMENTS

• TIPS certification; will train as needed

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.