Cashier/Loaner Car Agent

Job Description

Job Description

Mercedes-Benz of Atlanta Northeast – Buford, GA

Now Hiring: New Service Annex and Pre-Owned Facility

Mercedes-Benz of Atlanta Northeast is opening a new facility in Buford, GA and we are hiring! The site sits on 8.7 acres and totals 54,000 square feet, with 22 Mercedes-Benz service bays, 14 Sprinter bays, and 3 service drive lanes. It operates as a full Service Annex, service, parts, loaner vehicles, and detail, and it also sells pre-owned vehicles across all makes and models. 

We are family-owned and operated, providing a nurturing, supportive, family-like atmosphere for three generations. In a recent survey, employees expressed a genuine appreciation for their workplace, the culture of teamwork and the values and leadership that come from the top and spread through the entire company. That creates a positive energy for the whole team which helps make customers happier. It’s a true win-win!

What we offer: 

• Free Health Insurance Option Available
• 401k Match Options Available
• HSA company match contribution
• Dental and Vision Insurance Available
• Paid Vacations, Holiday Pay, PTO pay
• Career advancement opportunities, promote from within
• Discounts on products and services
• Family owned and operated
• Long term job security

As a Rental Agent you will be responsible for assisting customers throughout the rental process. interact and consult with customers to guide them through their vehicle rental.

• Greet customers in person, via email and by phone.
• Communicate loaner policy and cost
• Prepare all loaner contracts and return documents accurately and completely.
• Ensure cars are clean and ready for the next client.
• Manage loaner inventory
• Assist Service Drive support staff

 

Qualifications

• Previous experience in the rental car industry, is a plus
• A team player focused on providing exemplary customer service
• Excellent organizational, time management & communication skills
• Working knowledge of computers
• Acceptable driving record and a valid driver's license in your state of residence, must complete background and drug test screening

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.