Intercompany Procurement Service Liaison

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Job Description:

Airbus Helicopters is looking for an Intercompany Procurement Service Liaison to join our Customer Logistics & Procurement Team based in Grand Prairie, TX.

In this role you will analyze, plan, forecasts, execute and accelerate materials planning and scheduling which reflects validated requirements for the Airbus Helicopters France and Airbus Helicopters Germany production lines for purchased parts, issue and follow up on purchase orders, schedule the needed delivery dates and solve problems occurring along the sales and delivery chain until material is received and available on stock on time.

Meet the Team:

The Procurement team's mission is to acquire indirect goods and services for Airbus commercial aircraft and helicopters, playing a major role in generating value and contributing to the overall competitiveness of the company. Our team members ensure on-time delivery and on-quality of equipment and systems, drawing on their expertise in Industrial, Operations & Quality Management, and strong relationship building skills to problem-solve and proactively mitigate supply chain issues.

Your Working Environment:

A suburb just outside the Dallas-Fort Worth metropolitan area is home to Airbus Helicopters U.S. regional headquarters, where we have more than 1,000 employees. Check out one of the seven professional sports teams that also call Dallas home - you may even see a special, custom Airbus helicopter dedicated to the Dallas Cowboys flying during home games.

How We Care for You:

• Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ("ESOP")

• Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.

• Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.

• Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.

Your Challenges:

Primary Responsibilities:

1. Operational Buyer: 45%

• On time issuing of PO's to suppliers.

• Check and solving of problems coming up during the order/delivery process.

• Check acknowledgements and signed purchase orders and put the data in SAP.

• Document all SBA (Small Business Administration) documents into SAP

• Supervision of delivery dates and performs necessary charges.

• Supervision of flow of documents related to PO.

• Changing and cancellation of existing PO's if necessary.

• Documentation of changes and status in SAP.

• Front line contact for PO issues.

• Prepares "vendor past due" report and coordinate directly with Strategic.

• Responsible for daily contacts with vendor issues to resolve problems, expedite parts and assure timely deliveries.

• Work with Accounting and Strategic Purchasing to clear up invoicing issues against Po's.

• Request material returns authorization (RTV), prepare and submit RTV order, track credit notes and/or receipt of "proforma" material.

• Point of contact to suppliers, forecasting, exchange of information.

• Receive forecasting from AH/AHD, analyze and compare the changes and inform Suppliers of forecasted quantities.

• Hold weekly meeting with late suppliers including the Strategic buyer and SCQM teams to help escalate and create a recovery plan for the late deliveries.

• Reporting of missing parts towards internal customers.

• Analysis of OTD (on time delivery), quality, stock level and forecasts.

• Clarifying of upcoming problems in goods entry.

• Recommend and implement approved policies, procedures and controls which assure coordination of Material department operations with those of other departments are translated into proper material action for the efficient planning and procurement of spares parts.

• Responsible for updating and reviewing department work instructions annually.

• Work directly with SCQM (Supply Chain Quality Management) to analyze the suppliers On Time Delivery and On Time Quality data.

• Communicate and work with the suppliers to improve the OTD and OTR data.

2. Customer Support - Sales: 45%

• Ensure positive work relationship with AH/AHD (Airbus Helicopter France, Airbus Helicopters Germany) and other Airbus affiliates if applicable.

• Initial point of contact for team members for assigned area of responsibility.

• Receive Purchase orders received from AH/AHD and AH Affiliates from Air Supply.

• Hold weekly meeting with AH/AHD to go over the order book.

• Work in Air Supply to collaborate with AH/AHD on lead time changes, delivery dates changes, and confirmations.

• Process and maintain Sales order in SAP.

• Provide order acknowledgments to AH/AHD.

• Run past due reports and expedited AH/AHD needs.

• Ensure overall AH/AHD and affiliates customer satisfaction in terms of production, spares, communication, warranty, lead time adjustment, pricing and reliability.

• Quote price, lead time and terms per the intercompany procurement platform rules.

• Advise AH/AHD of freight options as necessary to ensure on time delivery, communicating tracking info.

• Ensure fulfilment of customers' requirements (Quality, delivery documents), coordinating responses with other departments as necessary

• Periodically analyze and monitor customer sales activity for trends and advise management accordingly.

• Assess and develop solutions to routine problems encountered daily.

• Participate in activities to enhance systems and business processes as assigned.

• Communicate order status on a recurring basis

• Resolve customer discrepancies and/or disputes

• Assess and resolve problems with other departments as needed.

• Interface with the responsible manager regarding issues (deliveries/prices/quality) from other team members.

3. Inventory Management: 5%

• Run stock report daily: Monitory locations - A115, A1R5, N105, R105 and Z105

• Resolve quality issues for newly received items.

• Create outbound deliveries for urgent items.

• Monitor outbound deliveries according to required delivery date by AH/AHD.

4. Customer Support - Rework PO's: 5%

• Process and maintain notification, sales order and inbound delivery for each rework item.

• Request material returns authorization (RMA) from Supplier.

• Prepare repair PO and delivery to supplier.

• Prepares quotes to AH/AHD and update funds to PO to supplier.

• Provide scrap documents to AH/AHD if applicable.

• Invoice AH/AHD

Additional Responsibilities:

• Other duties as assigned

Your Boarding Pass:

Required:

• Bachelor's degree in business or equivalent related experience

• Minimum of six (6) years, related experience in procurement, material planning and inventory control, customer service, sales or in an aviation technical support role function. Requires a broad knowledge of statistical inventory techniques

• 5% Domestic and International Travel involved

• Authorized to work in the US without current, or future, need of visa sponsorship

• SAP and MRP systems experience

• Able to utilize a computer; requires the ability to communicate effectively verbally and in written form. Requires the knowledge and ability to prepare reports and maintain records. Requires a broad and thorough understanding of materials use and allocation techniques, distributive processes and customer support techniques.

• Confer with representatives of various departments within the company, to validate requirements, specification, quantities and delivery schedules.

• Problem solving ability

• Ability to communicate effectively in verbal and written form in English

Preferred:

• None

Physical Requirements:

• Onsite or remote: 80%

• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. Daily

• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. Daily

• Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily

• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily

• Carrying: able to carry documents, tools, drawings, electronic equipment up to 10lbs/5kgs. Daily

• Lifting: able to lift documents, tools, drawings, electronic equipment up to 10lbs/5kgs. Daily

• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. Occasionally

• Sitting: able to sit for long periods of time in meetings, working on the computer. Daily

• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.

• Standing: able to stand for discussions in offices or on the production floor. Weekly

• Travel: able to travel independently and at short notice. Occasionally

• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces. Daily

• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

• Administrative position only PPE required: Steel-toed shoes are required for all shop floor visits, appropriate hearing/eye protection may also be required when visiting the shop floor.

Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this position.

Take your career to a new level and apply online now!

A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus Helicopters, Inc.

Employment Type:

US - Direct Hire

Experience Level:

Professional

Remote Type:

On-site

Job Family:

Sourcing, Buying and Ordering

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Job Posting End Date: 06.12.2026

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Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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