Senior Manager, Operational Excellence Programs & Capabilities

Working with Us

Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us .

Position Summary:

Reporting to the Associate Director, Operational Excellence (OpEx) Devens Biologics Operations, the OpEx Senior Manager will be responsible for developing, implementing, managing, and upskilling employees utilizing OpEx programs. These programs will support the identification of cost savings opportunities, increased process efficiency, and drive continuous improvement within the Devens Biologics Operations. This will be accomplished by promoting the use of Lean Six Sigma, Continuous Improvement and Problem-Solving methodologies to achieve department goals & objectives.

Key Responsibilities:

• Provide leadership to Operational Excellence (OpEx) programs in the Devens Biologics Operations Site that will increase process efficiency, reduce operating costs, and improve general cycle times.

• Support the improvement of the ideation intake processes for cost savings opportunities (Value Capture), the Continuous Improvement Framework and the OpEx Road Map execution.

• Provide and maintain a framework for functional and department leaders to identify, sponsor and coach continuous improvement activities across the site.

• Accelerate and strengthen the foundational OpEx Capabilities to the Devens Biologics Operations Site employees via the introduction, execution and maintenance of Lean Six Sigma Yellow, Green & Black Belt Projects, and Certifications Programs

• Provide and coordinate forums for training & coaching of Project Management, Change Management, Agile / Scrum and Problem-Solving methodologies.

• Embed OpEx Foundational skills in The Way We Work by monitoring and assessing the utilization of OpEx foundational skills (e.g., 5S, Gemba Walks, Visual Management tools, Process Maps, Standard Work, Kaizens events and problem solving) across the Devens Bio Operations.

• Perform structured assessments of the Tier and Obeya meetings (both physical and digital boards) at all levels of the site to identify improvement opportunities in alignment with site strategy.

• Collaborate with Devens Biologics PMO to manage the Continuous Improvement project portfolio to ensure appropriate cost/benefit analysis and assessment.

• Collaborate with Devens Biologics Operations departments and the Digital Plant (IT) team to develop, enhance or deploy pertinent KPIs / metrics for Devens Biologics Operations to drive improved performance.

• Collaborate with OpEx practitioners at the Deven Biologics Site to participate as needed in site Kaizen events and other OpEx initiatives in the Biologics Operating Unit.

• Coordinate the communication of OpEx achievements and initiatives via multiple forums including Site Community of Practice, OpEx posters sessions, Devens newsletter, Site Leadership Team certification reviews, Town Halls, etc.

• Provide specific tools and lean technique training as required by the business.

• Keep up to date on best practices and improvement opportunities in OpEx by networking within the Devens site, campus, GPS Biologics Operating Unit and Global GPS OpEx team.

Qualifications & Experience:

Specific Knowledge, Skills & Abilities:

• Excellence in business change management processes and project management skills is needed.

• Strong communication/presentation skills with ability to tailor the message to the key stakeholders for effective impact and influence.

• Complete varied and complex assignments with little direction." Ability to integrate their work with that of other functions with strategic objectives.

• Interpersonal/facilitation skills necessary to interface with and influence all levels of the organization with the ability to lead people and multi-disciplinary teams.

• Comfortable managing in a matrix organization.

• Ability to be flexible and adapt quickly to changing needs of the organization.

• Ability to organize multiple work assignments and establish priorities.

• Lead and/or support key complex projects through effective project management and leadership.

• Achieve high customer satisfaction through effective communication of both technical and non-technical topics with all levels of the organization both verbally and written.

Education/Experience/ Licenses/Certifications :

• Bachelor's degree in industrial, chemical/biochemical engineering or a related discipline or equivalent highly desired.

• Lean Six Sigma Black Belt or Master Black Belt certification is required.

• Agile / Scrum Master certifications strongly preferred.

• PMI PMP certification is a plus.

• A minimum of 5 years GxP Biopharmaceutical experience with strong experience with production and/or manufacturing operations is preferred, documented by a solid history of functional accomplishments and a proven track record.

• Demonstrates a strong knowledge of cGMP compliance and regulatory agency requirements and procedures.

• Successful experience working with cross-functional teams from manufacturing, quality, site engineering, MS&T, Digital Plant (IT), finance, PMO and Biologics Development.

• Excellent computer skills with proficiency in Microsoft applications- SharePoint, Project, PowerPoint, Access, Excel, Word, Publisher, Visio, PowerAutomate and Minitab/JMP.

• Possesses a deep understanding of the Six Sigma and Lean philosophies and can coach others how to apply Lean Six Sigma concepts and foundational tools (e.g., Process Mapping, Visual management, 5S, Gemba, etc.).

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $137,790 - $166,973

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

* Eligibility Disclosure: T he summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to View email address on click.appcast.io . Visit careers.bms.com/ ( eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:

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If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at View email address on click.appcast.io . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1600344 : Senior Manager, Operational Excellence Programs & Capabilities Company: Bristol-Myers Squibb

Req Number: R1600344

Updated: 2026-05-26 05:16:56.092 UTC

Location: Devens-MA

Bristol Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.