Program Specialist

Job Description

Job Description

We are looking for a detail-oriented Program Specialist to support administrative operations and program coordination for a non-profit organization in Battle Creek, Michigan. This Long-term Contract position is ideal for someone who enjoys balancing office support with relationship-based work involving grantees and internal stakeholders. The role requires strong organization, effective communication, and the ability to manage schedules, correspondence, and day-to-day program activities with accuracy and professionalism. This is a hybrid role, requiring a couple days every week in office in Battle Creek, MI. M-F, 8am-5pm EST.

Responsibilities:

• Coordinate calendars, schedule meetings, and organize appointments for program-related activities and stakeholder engagement.

• Provide administrative support for grant-related work, including maintaining records, preparing materials, and assisting with communications to grantees.

• Draft, edit, and format correspondence, reports, and other documents using standard office software.

• Manage office information with a high level of accuracy by reviewing documents for spelling, grammar, completeness, and consistency.

• Support filing, record maintenance, and general office administration to keep program documentation organized and accessible.

• Serve as a reliable point of contact by responding to inquiries and delivering strong customer service to internal and external partners.

• Assist with audits and routine reviews by gathering information, verifying documentation, and helping ensure administrative compliance.

• Use Word, Excel, and Outlook to track activities, maintain schedules, and support daily program operations.

• At least 3 year of experience in an administrative assistant, program support, or office coordination role.

-preferably 1+ years of experience as an executive assistant to director level

• Proficiency with Microsoft Word, Excel, and Outlook in a detail-focused work environment.

• Ability to manage one or more calendars and coordinate meetings with strong attention to timing and detail.

• Strong written communication skills, including the ability to compose clear and effective correspondence.

• Demonstrated customer service skills when working with stakeholders, clients, or community partners.

• Solid attention to detail with the ability to identify errors in documents and maintain accurate records.

• Comfortable handling basic math, filing, and general office support tasks in a fast-paced setting2