Receptionist

We are looking for a friendly, professional, and highly organized Remote Receptionist to join our team. This role requires an excellent multitasker who is a great listener, welcoming, and committed to providing exceptional customer service. If this sounds like you, apply today! Working Hours - 8 am - 5 pm EST Compensation - Monthly compensation starts at $750 during probation and increases to $1000 after probation. This position is remote in South Africa. Responsibilities: • Answer, screen, and direct incoming phone calls professionally • Handle incoming and outgoing emails, messages, and correspondence • Greet clients virtually and ensure a positive client experience • Maintain and update client records, databases, and CRM systems • Assist with client intake and collect required information • Prepare, organize, and distribute documents as needed • Assist with administrative projects and general office support • Maintain confidentiality and handle sensitive information with discretion • Escalate urgent matters to the appropriate team members • Maintain accurate records and documentation Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills • Proficient computer skills and knowledge of Microsoft Office • Comfortable taking telephone calls and mitigating stressful situations • 1+ year of front desk receptionist experience or related job experience preferred

• Answer, screen, and direct incoming phone calls professionally • Handle incoming and outgoing emails, messages, and correspondence • Greet clients virtually and ensure a positive client experience • Maintain and update client records, databases, and CRM systems • Assist with client intake and collect required information • Prepare, organize, and distribute documents as needed • Assist with administrative projects and general office support • Maintain confidentiality and handle sensitive information with discretion • Escalate urgent matters to the appropriate team members • Maintain accurate records and documentation