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Field Engineer 4

Axelon

Job Description

Job Description

Location: Nashville, TN
Duration: 8 Months

U.S. Citizenship is Required, due to the possibility of having to travel to government/federal facilities.

Responsibilities:
  • Assigned service requests to repair laptops and desktops in the metro area.
  • Perform repair activities such as replacing hard drives, motherboards, and keyboards.
  • Conduct whole unit swaps, repair, or replace PC peripherals.
  • Close service tickets in real-time in the company's Call Management system using a company-provided phone.
Requirements:
  • Must have his/her OWN RELIABLE CAR and CAR INSURANCE.
  • 1 year of hands-on experience with laptop and desktop break-fix.
  • General knowledge of laptop/desktop hardware and software including basic knowledge of Microsoft applications.
  • Ability to resolve basic/non-complex problems as directed.
  • Client and/or governmental clearance may be required.
  • Police or criminal background verification clearance may be required.
Preferred Skills:
  • Computer-building background experience preferred.
Vacancy posted 3 days ago
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