Field Engineer

Field Engineer

Job Type: Contract

Duration: 8 Months

Location: Nashville, TN 37210 Driving/Field role

Mileage: 250-350 per week

Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate!

Key Responsibilities:

• As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Call Management system using Company provided phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Police or criminal background verification clearance may be required