UX Generalist

Job Summary
Our client is seeking a UX Generalist to join their team! This is a fully onsite role in Spring, Texas! This role will play a crucial part in the design and development of internal products. Responsible for understanding user needs, creating wireframes and prototypes, conducting user research, and collaborating with cross-functional teams to ensure a seamless user experience. This role will need to be able to work on multiple projects at once.



Core Responsibilities

• Conduct user research (in a group setting) to understand user needs, process steps, behaviors, and pain points
• Translate insights into clear recommendations and design direction
• Design and optimize end-to-end service experiences, ensuring seamless interactions across all touchpoints
• Collaborate with interdisciplinary teams to ensure design feasibility and alignment with business goals
• Create journey maps/process flows, wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas
• Develop and maintain design guidelines and best practices to ensure consistency across products
• Conduct usability testing and gather feedback to iterate and improve designs
• Act as a partner to the business, fostering positive stakeholder relationships evangelizing UX efforts

Required Skills/Experience (Must-Haves)

• Led teams to design meaningful, human-centered experiences for complex products and services
• Demonstrated advanced design deliverables, approaches, and industry expertise in a professional portfolio
• Conceptualized and evaluated designs based on user research findings, design critiques, and design industry expertise
• Mentored teams to succeed on projects with complex challenges (e.g. remote teams, cultural barriers, technology constraints, complex regulations)
• Aligned business and project teams with design specifications and strategies

Preferred Skills/Experience (Nice-to-Haves)

• Basic wireframing & prototyping skills required, advanced skills strongly preferred
• Service Design experience strongly preferred
• Ability to facilitate outcome driven workshops strongly preferred

Key Competencies & Behaviors

• Demonstrates strong problem-solving skills and critical thinking
• Exhibits excellent communication and collaboration abilities
• Shows adaptability and openness to feedback
• Displays initiative and proactive approach

Work Environment

• Location: Spring, TX
• Fully onsite

Compensation & Benefits

• Pay Range: The approximate pay range for this position is between $70.00 and $80.00 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

About KellyMitchell
At KellyMitchell, our culture is world class. We're movers and shakers! We don't mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.



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