Bilingual Account Representative

About the role: The Bilingual Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365. What’s in it for you: $40,000 minimum annual salary Uncapped commission opportunity Who we’re looking for: You compete daily in a fast-paced, high-energy environment You’re self-motivated, set ambitious goals and work relentlessly to achieve them You’re coachable, but also independent and assertive in solving problems You’re eager to develop complex logistics solutions while delivering great customer service College degree preferred, but not required Military veterans encouraged to apply What you'll be doing: Communicate with the sales team and customers to build and maintain ongoing relationships with customers that have Mexico cross-border shipping needs Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time Work with the sales team to provide and negotiate competitive pricing Input, update and manage shipment information in our state-of-the-art systems Collaborate with the support team to guarantee each shipment is serviced properly Assist with billing and accounting responsibilities as needed What you need: Fluent in Spanish and English Elite work ethic, 100% in-office, expected to go above and beyond Extreme sense of urgency to efficiently juggle dynamic operations Strong communication skills with ability to handle conflict Solution-focused mindset and exceptional customer service Ability to work with the latest technologies Why TQL: Certified Great Place to Work with 900+ lifetime workplace award wins Outstanding career growth potential with a structured leadership track Comprehensive benefits package Health, dental and vision coverage 401(k) with company match Perks including employee discounts, financial wellness planning, tuition reimbursement and more Where you'll be: 2650 Horizon SE, Grand Rapids, Michigan 49546 Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered. #J-18808-Ljbffr Total Quality Logistics