Patient Access Rep

Job DetailsNature of Duties: Operates a multi-line switchboard, directing calls and scheduling patient appointments according to clinic guidelines.Qualifications:High school diploma preferredExperience with a multi-line switchboard preferredStrong communication skillsSpecific Duties:Answer 100-150 incoming calls daily.Accurately schedule appointments and route messages to the correct team.Ensure proper documentation in the medical record.Meet performance goals (e.g., 85% calls answered in under 30 seconds, less than 10% abandonment rate).Perform other related duties as needed to support clinic operations.Compensation: Pay starting at $17.87.Company Benefits:Choice of three health insurance plansDental insurance coverageVision insurance coverage401(k) with company match and profit-sharing planCompany-paid short-term and long-term disability coverageCompany-paid life insurance for you and your familyAccess to company-provided training and educational resourcesEligibility for annual merit-based performance increasesAccrued General Purpose Time (GPT)Eight company-paid holidaysSpecial company events, including Christmas parties, Family Day, employee engagement activities, and Spirit DaysComplimentary Employee Assistance Program (EAP) for all employees and their dependents.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.