WORKFORCE DEVELOPMENT COORDINATOR

Workforce Development Coordinator

Position Summary: The Workforce Development Coordinator will function as the Strategic Initiatives Coordinator of Workforce Connections. The Strategic Initiatives Coordinator of Workforce Connections assists the Executive Director in leading and managing statewide workforce development programs and operations that support career success for Arkansas job seekers and meet the talent needs of employers. This position provides executive-level oversight of daily operations across multiple program offices, ensures compliance with state and federal grant requirements, and supports strategic planning, fiscal management, and performance improvement initiatives. The Strategic Initiatives Coordinator coordinates cross-functional efforts, fosters partnerships with employers and community stakeholders, and promotes access to workforce services. This position requires on-site employment with no remote or hybrid options available.

Job Responsibilities and Expected Results: Assist the Executive Director in providing leadership and operational oversight for Arkansas Workforce Connections, supporting the agency's mission to connect individuals to career opportunities and help employers maintain a skilled workforce. Support the development and execution of statewide workforce strategies, policies, and initiatives aligned with the Arkansas Department of Commerce and state economic development goals. Oversee daily operations and program implementation across the agency's five major divisions: Employment & Training, Adult Education, Arkansas Rehabilitation Services, Services for the Blind, Arkansas Industry Connect, and the Office of Skills Development. Monitor and ensure compliance with state and federal regulations governing workforce development grants, contracts, and programs. Assist in budget planning, fiscal oversight, and resource allocation to ensure effective and efficient use of funds. Evaluate program performance, establish metrics, and implement continuous improvement efforts to enhance service delivery and outcomes for job seekers and employers. Provide leadership, support, and guidance to managers and program staff, promoting accountability, collaboration, and high-quality customer service. Coordinate cross-office initiatives and facilitate communication to ensure alignment and consistency in service delivery statewide. Build and maintain relationships with employers, community partners, industry associations, chambers of commerce, non-profits, educational institutions, and government agencies to address workforce needs and expand training and employment opportunities. Represent the agency in meetings, stakeholder engagements, and public forums as delegated by the Executive Director.

Position Information: Job Series: Program Operations – Workforce Development Classification: Workforce Development Coordinator Class Code: PWD01P Pay Grade: SPC03 Salary Range: $71,027 – $105,120

Job Summary: The Workforce Development Coordinator is the cornerstone for community and economic growth initiatives related to employment and skills enhancement. This role serves as a bridge between job seekers, employers, educational institutions, and community organizations. The mission is to develop, organize, and implement programs that equip individuals with the skills needed to succeed in today's dynamic job market. The coordinator organizes training sessions, career workshops, job fairs, and other career readiness activities that ultimately help to reduce unemployment, fill skills gaps, and foster sustainable regional economic development.

Primary Responsibilities: Develop and execute workforce development programs including training courses, apprenticeships, and job-readiness workshops. Coordinate logistics for community job fairs, career seminars, and networking events. Create action plans tied to strategic community and economic development goals. Establish and maintain strong relationships with local employers, educational institutions, and community organizations to identify workforce needs. Serve as a primary point of contact, facilitating partnerships and collaborations. Conduct talent pipeline meetings and listening sessions to ensure programs align with current job market demands. Perform labor market analysis to identify skills gaps and emerging industry trends. Gather and interpret data to continuously improve program offerings and measure their impact. Utilize insights from assessments to advise on future workforce development strategies. Oversee the day-to-day management of workforce initiatives, ensuring projects are delivered on time and within budget. Manage program documentation, track progress, and prepare detailed reports. Coordinate with marketing teams to promote workforce initiatives and maximize community engagement. Identify potential funding and grant opportunities to support workforce programs. Ensure all initiatives comply with applicable state and federal guidelines and standards. Develop budgets, monitor expenditures, and provide justifications for program costs.

Knowledge and Skills: Ability to manage multiple projects simultaneously, set clear milestones, and deliver programs on time and within budget. Exceptional ability to communicate complex ideas clearly and engage a variety of assorted personnel—from employers to community members. Proficient in analyzing labor market trends and using data to influence program design and continuous improvement. Capable of addressing challenges as they arise and adapting to the ever-changing employment landscape with innovative solutions. Detail-oriented with strong organizational skills that support detailed program documentation, reporting, and compliance adherence.

Minimum Qualifications: Bachelor's degree in Business Administration, Public Administration, Workforce Development, Community Development, or a related field. Minimum of 4 years of relevant experience is required. Hands-on experience with program coordination or project management in workforce development or community service environments. Prior experience working with government agencies or non-profit organizations in a workforce or economic development capacity may be required.