Marketing & Operations Coordinator

Duties and Responsibilities This role is the central coordination hub for efforts that build long-term brand and visibility for Vanguard and its related brands. Marketing Project Management & Reporting Coordinate execution of major marketing initiatives, including promotions for the following: New location openings New service line launches New provider launches Campaign and promotional rollouts Maintain and actively manage a marketing and initiatives master calendar, ensuring all timelines, dependencies, and deliverables are clearly tracked and executed. Partner with internal teams and leadership to gather inputs, align priorities, and provide timely execution of all initiatives. Proactively follow up with stakeholders to meet deadlines. Provide clear monthly summaries to leadership on execution and marketing effectiveness. Track and report results. Vendor & Partner Coordination Serve as a central point of coordination for all marketing-related vendors and internal team, including: PR Consultant Website/SEO firm Newsletter Creator Digital Media Specialist Medical Community Outreach Track deliverables and follow through on all marketing initiatives. Serve as the primary point of coordination to provide vendors and team members with necessary inputs and ensure work aligns with brand standards and timelines. Brand Consistency & Execution Maintain and ensure consistency of brand voice, messaging, and positioning across all channels, vendors, and initiatives; provide quality assurance for consistent brand messaging. Provide light design work (business cards, flyers, slides, internal materials). Digital Presence & Website Ownership Partner with marketing firm to manage website, including updates, optimization, and performance improvements; this includes website for Vanguard and its related brands. Coordinate production of blog generation, including recruiting internal writers, proofing results, and refining for online publication. Lead efforts to improve SEO, user experience, and conversion rates in coordination with internal and external partners. Launch new website and online presence for new brands or businesses related to Vanguard. Align campaigns, services, and digital presence. Community Engagement & Events Coordination Coordinate Vanguard’s community outreach efforts including: Community service initiatives Local events and sponsorships Charitable programs Work closely with Vanguard’s leadership to plan and execute well-organized service initiatives aligned with Vanguard’s mission. Manage logistics, communication and follow-through for all community-related events. Operational Support Maintain in-office marketing materials including brochures, handouts, slideshows, etc. that reflect Vanguard’s brand. Work across teams to maintain consistency. Support senior leadership team with internal and external marketing-related communication such as newsletters, correspondences, and meeting materials that are brand and mission consistent. Provide administrative office support to company headquarters including mail sorting and distribution, ordering office supplies, and maintaining the office environment. Outcomes and Targets Performance reviews take place annually. Performance will be measured by the following: Execution & Timeliness of Marketing Initiatives: On time delivery at high quality Coordination Effectiveness: Minimal need for leadership follow-up, no missed hand‑off’s, strong alignment in marketing efforts Brand Quality: Consistency and reputation of brands Tangible Results: Marketing metrics specific to initiatives (website visitors, conversion rates, attendance, etc.), annual OKRs, and industry awards Schedule Hours: Full‑time. This role requires a high level of reliability and consistent in‑person presence. Attendance at scheduled events, meetings, and key initiatives is essential. Marketing events may require occasional evening and weekend work. Location: Primarily based in the headquarters office, located in the Northgate area. Travel to various Vanguard locations and events will be required. This is not a remote or hybrid position. Compensation & Benefits Compensation is $25 to $29/hour, depending on prior experience. Benefits include PTO, paid holidays, medical, vision, dental, 401K with employer match. Qualifications Bachelor’s degree preferred. Backgrounds in business or the humanities (e.g., liberal arts) are well‑suited to this role. Strong writing ability, critical thinking, and organizational skills are more important than specific field of study. 3+ years of experience in marketing coordination, operations, project management, or a similar execution‑focused role. Demonstrated ability to manage multiple priorities, multiple stakeholders, and follow through reliably and on time with minimal oversight. Excellent written and verbal communication skills. Able to produce clear, professional communications and ensure message consistency. Working knowledge of digital marketing channels (email newsletters, website, social media); ability to coordinate execution across these platforms. Experience managing or updating website content (CMS platforms such as WordPress or similar) is a plus. Basic design capability (Adobe Creative Suite, Canva, or similar tools). High level of reliability and accountability, including consistent attendance, punctuality, and ability to support time‑sensitive events and initiatives. Ability to work independently, anticipate needs, and proactively follow up. Clear alignment with Vanguard’s mission and values. Physical Working Conditions & Requirements Must be able to sit and work at a desk for extended periods of time Ability to see color Ability to operate a computer and standard office equipment Ability to communicate effectively in written and verbal formats Ability to travel to various Vanguard locations Be able to communicate accurately, effectively and frequently both written and verbal. Includes typing skills. Offers for employment will be contingent on successful pre‑employment screening for this position. The screenings will include a background checks, drug screen, employment and education or licensure/certification verification, and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Equal Opportunity Employer Vanguard Skin Specialists is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr