Floor Supervisor

Our mission is to provide an ultimate one‑stop cannabis experience by offering exceptional customer service and diversified products. We aim to build long‑term customer loyalty and share the transformational potential of cannabis with the world. Position Overview In this role, you will assist the General Manager in leading the retail team and overseeing day‑to‑day operations. You will set a strong example, keep coworkers motivated, foster a culture of teamwork and communication, and help build an exceptional team that upholds and delivers our mission, vision, and goals to employees and customers. Responsibilities Create and promote a healthy team culture where employees feel empowered to work autonomously while striving to meet a common collaborative goal. Lead and inspire team members to continuously grow, learn and evolve personally and professionally. Help build an exceptional team that upholds our mission, vision, and goals. Set an example of professionalism, integrity, and dedication for the entire team. Execute daily operations with meticulous attention to detail. Ensure every customer interaction is met with exceptional service and product knowledge. Collaborate with the General Manager to train and mentor staff, fostering a high‑performing team culture. Implement rigorous inventory control practices to minimize shrinkage. Oversee stringent cash handling procedures, manage registers and reconcile daily transactions. Collaborate with management to set and exceed sales targets, analyze performance metrics, and implement strategies for consistent growth. Drive sales by setting challenging targets, analyzing performance data, and implementing strategies to achieve and exceed goals. Uphold the highest standards of compliance with local and state regulations. Mediate and resolve customer/employee concerns and conflicts with professionalism. Comply with all HR policies and employee handbook; maintain detailed documentation. Regularly assess floor leads to offer constructive feedback for development. Partner with the General Manager to communicate and delegate goals, tasks and responsibilities to ensure smooth operational flow. Other duties may be assigned. Qualifications Minimum 21 years of age. Minimum of 2 years of retail management experience. 2–3 years in retail/hospitality management. Open availability: able to work days, nights, holidays and weekends. Strong computer skills including proficiency in Microsoft Office. Physical Demands Prolonged periods of standing, sitting at a desk, and working on a computer. Ability to stand for prolonged periods, bend, kneel, squat and twist. Schedule In‑office/on‑site up to forty (40) hours per week. Overtime will be required depending on business needs. Mandatory district meetings for 1.5 hour every Monday or Tuesday. Mandatory store meetings for up to 1.5 hour every Tuesday or Wednesday. Benefits Business casual environment focusing on teamwork, associate development, training and continuous improvement. Excellent affordable insurance benefits (health, dental, vision, disability and life). Paid vacation. Paid training. Paid holidays. Company‑matched 401(k) plan. Company‑sponsored events and team‑building activities. Sample incentives (when available). Annual employee appreciation discounts on STIIIZY merchandise. Employee discounts on top of already highly competitive prices. This position starts as a Full‑time role at $22.50/hour. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr