Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of Customer Experience & CSI

Sonic Automotive

A leading automotive retailer in Charlotte, NC is seeking a Corporate CSI/Customer Experience Director. The role involves overseeing customer experience strategies, managing OEM relationships, and ensuring CSI performance across divisions. The ideal candidate will have a Bachelor's degree and 7-10 years of experience in market research and CSI management, with strong analytical and communication skills. Competitive benefits included. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of Customer Experience & CSI in Charlotte, NC vacancy
  •  ...Corporate CSI/Customer Experience Director in Charlotte, NC at Sonic Automotive Location: 4401 Colwick Road Charlotte, NC 28211 Job Type: Other Experience: Director About Sonic Automotive operates franchised dealerships coast-to-coast. We also represent over 20 different... 
    Suggested

    Sonic Automotive

    Charlotte, NC
    1 day ago
  •  ...Director of Customer Experience The director of customer experience, under minimal supervision, performs senior-level work with considerable decision-making discretion overseeing the development, implementation, and continuous improvement of policies, procedures, and service... 
    Suggested
    Work experience placement
    Local area

    Young World Physical Education

    Charlotte, NC
    1 day ago
  •  ...A leading industrial solutions provider in Charlotte, NC, seeks a Director of Customer Experience to drive customer service and sales strategy. The role involves leading a team, ensuring operational excellence, and collaborating with various departments to optimize customer... 
    Suggested

    International Medical Group

    Charlotte, NC
    1 day ago
  •  ...Director Of Customer Experience Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve's brand portfolio and our unmatched technical expertise, we... 
    Suggested
    Work at office
    Local area

    Solve IMG

    Charlotte, NC
    4 days ago
  •  ...Spectrum in Charlotte, NC is seeking a strategic leader to enhance customer reliability initiatives. You will guide a dedicated team in shaping service interruption processes and improving customer experiences. The ideal candidate has over 10 years in customer experience... 
    Suggested

    Spectrum

    Charlotte, NC
    1 day ago
  • $18 per hour

     ...Supervisor will oversee day-to-day operations, ensuring high-quality guest experience while managing frontline staff and assisting with employee training. This role requires leadership skills, a focus on customer service, and the ability to work a flexible schedule. A pay rate... 
    Hourly pay
    Flexible hours

    Imagine Exhibitions, Inc.

    Charlotte, NC
    1 day ago
  • $18 per hour

     ...Exhibitions, Inc. is looking for a Supervisor in Charlotte, NC, to support day-to-day floor operations while ensuring a seamless guest experience. This role involves supervising staff, maintaining operational standards, and assisting with employee training. The ideal... 
    Hourly pay
    Flexible hours

    Imagine Exhibitions, Inc.

    Charlotte, NC
    2 days ago
  • $18 per hour

     ...Imagine in Charlotte, NC, is seeking a Supervisor to support daily operations and enhance the guest experience. The role involves supervising staff, ensuring operational standards are met, coaching team members, and assisting with employee training. Ideal candidates will... 
    Hourly pay

    Imagine!

    Charlotte, NC
    2 days ago
  •  ...Job Title Guest Experience Specialist Job Description Position Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take... 
    Part time
    Work experience placement
    Local area

    Marriott International Inc

    Charlotte, NC
    4 days ago
  • $48k - $64k

     ...stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively. Provide strategic guidance and support to...  ..., or a related field, backed by at least 2 years of hands‑on experience in account management. Exceptional communication and... 
    Work at office
    Local area
    3 days per week

    Meltwater

    Charlotte, NC
    6 days ago
  • $121k - $240k

     ...Customer Success Manager At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context...  ...Skills You Must Have: Bachelor's degree or equivalent experience; Minimum 5 years relevant work experience as a Technical... 
    Work experience placement
    Flexible hours

    Reltio

    Belmont, NC
    4 days ago
  •  ...data-savvy, field-present leader with real healthcare delivery experience to help support and strengthen one of our most important...  .... In this role, you will serve as Rezilient's primary on-site Customer Success presence in Raleigh and be a trusted day-to-day member... 
    Local area
    Remote work

    Rezilient Health

    Charlotte, NC
    1 day ago
  •  ...EdTech company used by more than 20 million students, is hiring a Customer Success Manager to run onboarding and ongoing success for our...  ...through teacher word of mouth. You will shape how schools experience ReadTheory Premium from first login to renewal. You will build... 
    Full time

    Read Theory

    Charlotte, NC
    3 days ago
  • $95k - $110k

     ...Consulting Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $95,0...  ...(& travel expenses) Responsibilities Develop & execute a customized Program Management Plan to meet Clients’ safety program objectives... 
    Full time
    Remote work

    Ryan Consulting Group

    Charlotte, NC
    2 days ago
  •  ...Rezilient Health is seeking a Customer Success leader in Raleigh, NC, to enhance member engagement for healthcare partnerships. This position involves collaborating with a local health system, analyzing utilization metrics, and driving effective engagement strategies.... 
    Local area

    Rezilient Health

    Charlotte, NC
    1 day ago
  • $96.5k - $207.5k

     ...through effective commercialization, sales alignment, and client experience strategies.Responsible for product financial management...  ...support of sales initiatives through product training and joint customer calls. Development of customer education and customer focus programs... 

    Fifth Third

    Charlotte, NC
    4 days ago
  •  ...Charlotte, NC, to oversee daily operations and enhance guest experiences. The ideal candidate will lead a team of front desk associates...  ...addressing guest concerns with professionalism and urgency. Strong customer service skills, leadership experience, and attention to detail... 

    Atrium Hospitality

    Charlotte, NC
    1 day ago
  •  ...Customer Experience & Intake Supervisor (Workforce Programs) We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive... 
    Local area

    Equus

    Charlotte, NC
    3 days ago
  •  ...sports organizations across the country. Our customers run live, time-sensitive operations....  ...picks up the phone. We are hiring a Director of Customer Success to build the customer...  ...will own the full post-sale customer experience across our product lines including onboarding... 
    Work at office
    Relocation
    Relocation package
    Night shift
    Day shift
    Afternoon shift

    Fastbreak AI

    Charlotte, NC
    4 days ago
  •  ...Senior Director of Customer Success About the Company Rapidly advancing B2B SaaS organization based in NY Industry Internet...  ...'s degree in the relevant field required Over 10 years' experience in a comparable customer success role required Excellent... 

    Confidential

    Charlotte, NC
    2 days ago
  •  ...Buildots enables a new, performance‑driven approach. Buildots’ customers include top global contractors, consultants and owners – Intel...  ...legacy of Customer Success Delivery. Requirements 2‑3 years’ experience as a construction professional, preferably site based (i.e., Project... 
    Temporary work
    For contractors

    Israelvcforum

    Charlotte, NC
    1 day ago
  • Customer Experience Manager-Part Time page is loaded## Customer Experience Manager-Part Timelocations: Charlotte-4337 Park Rdtime type: Part timeposted on: Posted Todayjob requisition id: R00306411Store - CHLT-PARK ROAD, NCDeliver a customer centric shopping experience... 
    Full time
    Part time
    Local area
    Night shift
    Early shift

    The Michael's Companies

    Charlotte, NC
    1 day ago
  •  ...Charlotte, NC. This role will serve as a primary contact for guests and team members, assisting with training and ensuring outstanding customer service. Responsibilities include greeting guests, handling reservations, and maintaining hotel standards. The ideal candidate... 

    Aimbridge Hospitality

    Charlotte, NC
    22 hours ago
  • $20 per hour

     ...satisfaction, managing staffing, and maintaining a professional environment. Candidates should have at least 2 years of hospitality experience and be available for flexible scheduling. The role offers an hourly wage of $20.00 along with various benefits like medical,... 
    Hourly pay
    Flexible hours

    Kimpton Hotels & Restaurants

    Charlotte, NC
    22 hours ago
  • Guest Experience Director (Uptown Campus) Full Time Charlotte, NC Guest Experience Ministry RESPONSIBILITIES Assist in the overall leadership of the campus, ensuring all worship experiences are executed with excellence in an effort to make our guests feel seen and known... 
    Full time
    Work at office
    Weekend work

    Elevation Church

    Charlotte, NC
    22 hours ago
  • An established industry player is seeking a dedicated Guest Services Representative to enhance the guest experience. This role involves assisting guests with check-in and check-out, handling payments, and maintaining a clean and organized front desk area. The ideal candidate... 

    Extended Stay America

    Charlotte, NC
    3 days ago
  •  ...involves supervising front office staff, ensuring high-quality service, and resolving customer issues. Candidates should have a high school diploma and at least one year of related experience. Benefits include medical and dental insurance, 401(k) matching, and paid time off... 

    Sage Restaurant Group

    Charlotte, NC
    1 day ago
  • About the Role Hippocratic AI is seeking a Customer Success Executive with health systems experience to serve as an embedded partner within client healthcare...  ...This role partners closely with the Customer Success Director and acts as the tip of the spear for Hippocratic... 

    Hippocratic AI

    Charlotte, NC
    2 days ago
  •  ...background check ◾Tech-savvy and comfortable using Zoom and digital tools ◾Motivated to learn, grow, and help others ◾Strong communicator with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus... 
    Full time

    Globe Life: Moore Organizations

    Charlotte, NC
    4 days ago
  • $48k - $64k

     ...Customer Success Manager Location: Charlotte, NC, United States What We're Looking For: Begin your career as a Customer Success...  ...join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager, your focus will be on driving... 
    Work at office
    Local area
    3 days per week

    Meltwater Social (formerly Sysomos)

    Charlotte, NC
    12 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of Customer Experience & CSI. Be the first to apply!