SAP ABAP Technical Consultant

Role Description

We are looking for a seasoned ABAP Technical Consultant to join our SAP ECC support team as an Individual Contributor. This is a hands-on technical role focused on system stability, issue resolution, and continuous improvement across a complex SAP landscape. The ideal candidate thrives in a fast-paced support environment, takes full ownership of technical problems, and delivers solutions independently with minimal supervision.

Key Responsibilities:

• System Support & Issue Resolution:
  • Serve as the primary technical resource for SAP ECC system issues, ensuring timely diagnosis and resolution of incidents, defects, and service requests.
  • Investigate and resolve production issues related to ABAP programs, batch jobs, interfaces, and system performance.
  • Perform root cause analysis (RCA) and implement permanent fixes to prevent recurrence.
  • Monitor and maintain system health, proactively identifying risks before they escalate into outages.
  • Support system migrations and environment transitions, including:
    • Linux to Unix platform changes.
    • Oracle to SQL Server database migrations.
  • Collaborate with Basis and infrastructure teams during environment changes, patches, and upgrades.
• ABAP Development & Maintenance:
  • Develop, enhance, and maintain ABAP objects across the full RICEF spectrum.
  • Write clean, efficient, and well-documented ABAP code following best practices and coding standards.
  • Perform code reviews and ensure compliance with SAP development guidelines.
  • Debug complex ABAP programs using SAP Debugger, including breakpoints, watchpoints, and runtime analysis.
• IDoc Management & Interface Support:
  • Handle end-to-end IDoc troubleshooting - inbound and outbound processing.
  • Diagnose and resolve IDoc errors in WE02, WE05, BD87, and related transactions.
  • Manage partner profiles, message types, process codes, and port configurations.
  • Support EDI/ALE interface issues and coordinate with middleware/integration teams where applicable.
  • Develop and maintain custom IDoc extensions and processing function modules.
• Database & Platform Support:
  • Work across Oracle and SQL Server database environments to support ABAP programs with native SQL, Open SQL, and database-specific tuning.
  • Assist in identifying and resolving database-level performance issues impacting ABAP programs.
  • Support technical activities during database platform transitions (Oracle → SQL Server).
  • Collaborate with DBAs on query optimization, table buffering, and index analysis.
• OS-Level Collaboration (Linux/Unix):
  • Coordinate with infrastructure teams on Linux and Unix environments for job scheduling, file transfers, and system-level troubleshooting.
  • Understand shell scripting basics to support file-based interface debugging.
  • Assist in resolving OS-level issues that impact SAP batch jobs and background processing.
• Support Operations:
  • Manage and prioritize tickets through the ITSM/ticketing system (ServiceNow, Remedy, or equivalent).
  • Adhere to SLA commitments for incident, problem, and change management.
  • Participate in on-call rotations and provide support during critical business periods.
  • Create and maintain technical documentation, including functional specs, technical specs, and runbooks.
  • Communicate clearly and proactively with business stakeholders and functional teams on issue status and resolution timelines.

Qualifications

• Minimum 8-10 years of SAP ABAP experience in ECC support environments.
• Certifications: SAP ABAP certification is a plus but not mandatory.
• Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

Requirements

• Experience in managing and resolving technical issues in SAP ECC environments.
• Proficiency in ABAP programming and debugging.
• Familiarity with IDoc management and database support.
• Ability to collaborate effectively with cross-functional teams.

Benefits

• Competitive salary based on experience and qualifications.
• Potential bonuses or other incentives.