Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in February 2018, and since then we’ve built a strong team of dedicated professionals who share a commitment to excellence. We offer a comprehensive benefits package that includes a 401(k), health insurance subsidy, and paid time off to support a healthy work-life balance.

I earned my bachelor’s degree in Business from Mississippi State University and am deeply involved in the local community. Our agency partners with organizations like the Desoto County Dream Center, the Community Foundation of Northwest Mississippi, and local food banks. We also participate in initiatives such as the Thanksgiving Meal Fundraiser and stay active with the Southaven and Hernando Chambers of Commerce.

Our office is strategically located in the heart of DeSoto County along the rapidly growing Getwell corridor. While we're located in Southaven, we're just minutes from Olive Branch and Hernando and surrounded by established neighborhoods, new residential and commercial development, and several of the area's leading schools. With the community continuing to grow around us, there is tremendous opportunity for motivated team members to build relationships and excel in the insurance industry.

Our culture is high-performing and relationship-driven. We focus on understanding each customer's needs, providing personalized solutions, and building relationships that last. We're looking for motivated, detail-oriented professionals who want more than just a job - they want to build a career, embrace challenges, and continually improve.

If you're passionate about growth, driven by success, and excited by the opportunity to grow alongside a thriving community, we'd love to meet you.

ROLE DESCRIPTION:
Will Patton - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Property & Casualty Insurance License 
• Life/Health Insurance License 
• Ability to obtain licensing requirements if unlicensed