Office Manager - State Farm Agent Team Member

Sales Professional Opportunity

We're seeking an ambitious, customer-focused sales professional who is interested in developing the skills and experience needed to pursue future agency leadership or ownership opportunities. As a member of our sales team, you'll help individuals, families, and businesses explore insurance options, build lasting customer relationships, and contribute to agency growth. This role offers hands-on experience in insurance sales, customer service, and agency operations.

Responsibilities

• Connect with prospective and existing customers to understand their needs and goals.
• Explain insurance products and coverage options clearly, and recommend suitable solutions within licensing and agency guidelines.
• Focus on developing business in areas such as auto, home, life, and health insurance, as applicable to your licenses.
• Generate and follow up on leads through phone, digital, and in-person outreach.
• Prepare quotes, present options, support applications, and maintain consistent follow-up.
• Provide timely, professional service to current customers and help resolve questions or concerns.
• Build strong customer relationships through attentive listening, clear communication, and dependable follow-through.
• Maintain accurate customer records and comply with agency procedures, licensing rules, and applicable regulations.
• Work toward individual and team sales, service, and quality goals.
• Participate in training, coaching, and development focused on sales, customer service, and agency operations.
• Demonstrate initiative, accountability, and a collaborative approach while contributing to a positive team culture.

Qualifications

• Strong communication, listening, and relationship-building skills.
• A customer-first mindset and the ability to recommend solutions based on customer needs.
• Self-motivation, resilience, and a consistent approach to prospecting and follow-up.
• Ability to meet or exceed sales and service metrics while maintaining high standards of customer care.
• Strong organization, attention to detail, and comfort using digital tools and customer relationship management systems.
• Interest in entrepreneurship, business development, and future agency leadership.
• Sales, customer service, or insurance experience is preferred but not required.
• Ability to obtain and maintain required state insurance licenses. Licensing support may be available.

Benefits and Development Opportunities

• Competitive compensation, with commission or incentive opportunities based on the agency's compensation plan
• Ongoing product, sales, service, and compliance training
• Mentorship and exposure to agency sales and operational practices
• Career growth opportunities, including potential agency opportunities for qualified candidates
• Supportive, energetic team environment

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.