Customer Service Representative

About the Job

Texas Family-Owned. Industry Strong. Built for Growth.

Truck & Trailer Storage is a growing Texas-based asset management company focused on commercial storage, industrial flex-space, and logistics-centered properties across San Antonio.

We're not a giant corporate property management company buried in bureaucracy. We're hands-on, fast-moving, and building something meaningful for the transportation and logistics industry. As we continue expanding, we're looking for someone dependable, people-oriented, and growth-minded to join our team.

If you enjoy working with people, solving problems, staying organized, and being part of a company that's actively growing, this could be a great fit.

What You'll Be Doing:

This role combines customer service, operations, and field coordination. No two days are exactly the same.

You'll help:

• Show available properties and storage spaces.
• Communicate with tenants and prospective customers.
• Coordinate move-ins, inspections, and lease agreements.
• Support property operations across multiple locations.
• Resolve tenant concerns professionally and efficiently.
• Assist with marketing, social media, and occupancy growth.
• Coordinate with vendors, terminal managers, and ownership.
• Help maintain organized records and leasing systems.
• Support expansion projects and new development initiatives.

You'll be a key part of keeping operations organized while helping grow occupancy and tenant relationships across our properties.

We're looking for someone who is:

• Professional and reliable.
• Organized and detail-oriented.
• Comfortable communicating with all types of people.
• Self-motivated and able to work independently.
• Calm under pressure and good at solving problems.
• Comfortable balancing office work with field/site visits.

Preferred Experience:

• Customer service.
• Operations coordination.
• Real estate administration.
• Sales.

Additional Requirements :

• Bilingual English/Spanish required.
• Valid driver's license.
• Comfortable visiting industrial, residential and outdoor properties.
• Basic computer and digital software skills.
• Property management experience is helpful, but we value attitude, professionalism, and work ethic just as much.

Compensation & Benefits:

• Competitive pay based on experience and capability ($18-$24).
• Performance bonuses tied to occupancy and growth.
• Company vehicle available for site visits and inspections.
• Health insurance after 90 days.
  
  
  • Dental & vision fully paid by company.
  • 15 days PTO + paid holidays.
  • Preventive maintenance service credits.
  • Employee parts discounts.
• Long-term career growth opportunities.

Why Join Us:

We're building more than storage facilities. We're building long-term infrastructure that supports transportation professionals, contractors, small businesses, and growing industries across Texas.

You won't be treated like a number here. Your ideas, work ethic, and leadership matter. As the company grows, there's real opportunity to grow with it.

If you're looking for a stable company with momentum, strong leadership, and room to build a long-term career, we'd love to meet you.

Send your resume today or call: View phone number on click.appcast.io