Entry Level Tax Preparer

Overview At Jackson Hewitt, we provide an invaluable service guiding clients through the tax codes, rules, and processes with integrity, quality, and consistency. The role you play is critical to our success, and we are "Working Hard for the Hardest Working Americans"—our mission and a core reason many choose to work with us. Flexible Schedules Available Day shift Night shift Weekends Weekdays Full‑time or Part‑time Are You Looking to learn a new career and break into the tax industry? Have gaps in your work history or want to boost your skills and resume? Spent the last year at home with family? New to the workforce or have limited experience/education but are willing to learn? Retired and want to continue to make an impact? Do not have a college diploma? No problem! Veteran or military personnel transitioning from service? Part of a military family that moves often with deployments? Recent college graduate or current college student? Stay‑at‑home parent needing a flexible work schedule? Gig worker or looking to add a second income? Bilingual candidates are highly encouraged to apply! What You’ll Do Here As a Seasonal Entry Level Tax Preparer, you will provide guidance, explain, prepare, and complete accurate tax‑related forms for clients, including multiyear, multistate, and year‑end tax forms. You will also offer IRS audit support, manage e‑filing, and handle client payments. Conduct face‑to‑face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies and in compliance with legislation and regulations. Collect and process clients’ payments while ensuring timely deposits. Engage in marketing and business generation efforts. Furnish taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via the national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor when appropriate. Support office priorities through teamwork and collaboration. Skills You’ll Bring For Success Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast‑paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience. Experience in accounting, finance, retail, bookkeeping, or tax preferred. Bachelor’s degree in Accounting or related field a plus. PTIN Certification: Yes #J-18808-Ljbffr