Manager, Transportation

What will your job look like? The Manager, Transportation will have ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area. The primary function of the Manager, Transportation is to provide oversight for Transportation Provider relationships and satisfaction, implementation, logistics network management, field monitoring, and financial analysis of transportation costs within the assigned region. This role is key to a successful relationship with our Transportation Providers. Location: Remote role; candidates must reside in the State of Ohio. Travel within the State is required. What you’ll do Manage and oversee all operational aspects of Logistics within assigned region Ensure local Logistics teams are evaluating performance of transportation providers and holding them accountable for metrics such as on time performance, cost and customer service satisfaction Primary responsibility and focus, at the assigned regional level, for network costs, including reviewing and containing average costs per trip, per mile, and other cost-related metrics to meet budgeted transportation expenses across managed territories Drive cost containment initiatives through innovative recommendations Provide support for organization Direct Logistics Team in retention and recruitment to ensure networks are comprehensive in geographic and mode coverage Direct Logistics Team in field monitoring and issuing of performance improvement plans (PIP) for transportation providers’ subpar performance Ensure transportation providers are educated and trained in accordance with MTM and contract specific requirements Ensure TPs are compliant with all requirements, credentials and policies Participate in planning, revisions, implementation and execution of updated amendments and/or regulations Responsible for daily guidance, development and performance of all direct reports Provide contract and MTM policy interpretation and assistance to local Logistic Team Facilitate town halls, conventions and seminars; regular attendance required Other duties as assigned What you’ll need High School Diploma or G.E.D.; College degree or four years of related work experience 2+ years of previous experience in management or proven leadership role 3+ years of previous experience in transportation, logistics, operations, or fleet management (5+ years preferred) Minimum 2 years’ experience as an Account Manager or relevant related experience Experience contracting and negotiations Valid driver’s license Demonstrate excellent time management skills Execute for results Excellent public speaking and presentation skills Knowledge of transportation logistics Conduct inspections, audits, communicate issues, and corrective actions from an authoritative position with professional courtesy Establish and maintain operational structure Strong problem-solving skills Strong persuasion and negotiation skills Moderate skills in Microsoft Office Analytical use of data to drive operational and cost improvement High level of ownership and customer service skills Maintain positive team focus during high stress situations Excellent communication skills at all levels Maintain confidentiality Prioritize projects, incidents, and requests Recognize customers’ needs and circumstances; handle emergent situations; refer as needed Adhere to MTM protocols and policies Regular attendance Preferred: Experience managing a 100+ fleet of vehicles Preferred: Experience with routing and dispatch applications What’s in it for you Health and Life Insurance Plans Dental and Vision Plans 401(k) with company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $64,440; Max: $75,000 (based on current national market data; may vary by location). This reflects the base salary pay range for this job. Equal Opportunity Employer MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture. #J-18808-Ljbffr