Experienced Scheduling Coordinator

Experienced Scheduling Coordinator

As an Experienced Scheduling Coordinator at SYNERGY HomeCare of Piscataway, you will play a vital role in ensuring that our clients receive the highest level of support services and continuity of care. As a key member of our team, you will be responsible for scheduling caregivers with clients, maintaining accurate documentation, and providing exceptional customer service. If you are a detail-oriented, organized, and compassionate individual who is passionate about making a difference in people's lives, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Schedule caregivers with clients and communicate with all parties
• Maintain accurate and up-to-date client and caregiver documentation in scheduling software
• Respond to questions regarding client and caregiver schedules
• Confirm and update caregiver availability, including vacation, sick time, and holidays
• Document skills and attributes of caregivers to ensure strong matching to clients
• Follow up with new caregiver hires to explain the scheduling process
• Update the office team on scheduling issues and HR recruitment needs
• Perform other functions as deemed appropriate by the management team
• Maintain computer schedules and ensure timely data entry for clients and caregivers
• Maintain confidentiality of all information pertaining to employees and clients

Requirements:

• High School graduate or equivalent
• Scheduling experience preferred
• National Background check
• Home care and administrative work experience preferred
• Strong interpersonal and phone skills
• Ability to multi-task and work well under time pressure
• Positive, friendly attitude and ability to work well in a close-team environment

Benefits:

• Competitive pay with direct deposit
• Paid Time Off
• Referral bonuses
• Ongoing training
• Bonus Opportunities
• Great office staff to work with
• Supportive team environment
• Much Much More!!!