Juvenile Probation Officer Assistant (Courtroom Coordinator)

Salary: Depends on Qualifications
Location : 2515 South Congress Avenue, Austin, TX
Job Type: Full Time
Job Number: 26-10672
Department: Juvenile Probation
Opening Date: 05/08/2026
Closing Date: Continuous


Job Summary
The Travis County Juvenile Probation department is seeking to fill a Juvenile Probation Officer Assistant/Courtroom Coordinator position with an authentic and dynamic individual with positive team spirit, enthusiasm to integrate into a growing and highly dynamic team, and commitment to a collaborative approach in working as part of a team.

Carries out orders by the judge, provides assistance to the judge, prepares courtrooms and assures that all essential parties and materials are present. Coordinates activities within the courtroom and announces opening and closing of court. Calls witnesses and interacts with attorneys. Assists the general public in their dealings with the court. Courtroom Coordinators are certified Juvenile Probation Officer Assistants and are trained in the Handle with Care primary restraint technique. When necessary, Courtroom Coordinators initiate or assist in juvenile restraints and subsequently prepare incident reports.

Under close supervision, assists in the coordination of department records and information management function, including sealing of records and filing of material.

DISTINGUISHING CHARACTERISTICS:

This is the first in a series of five juvenile probation-related job classifications within the Court Services job family. This classification assists in providing supervision to clients who are within various phases of the juvenile justice system. This classification performs duties of the most routine nature and type and typically performs duties in training together with a higher-level staff member. This classification may require work in secure facilities. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Assists in conducting investigations on the background of each case, which includes interviewing clients, their families and other significant contacts. Reviews documentation, such as police reports, court transcripts and criminal records and makes assessments regarding the nature of the individual's environmental, employment, financial or domestic difficulties as they apply to the case. Assists in making recommendations for sentencing and disposition of probationer and preparing probation plans.
• Assists in supervising and monitoring juveniles on probation through regular home, school and office visits and other needed contacts. Determines the needs of the client and family and assists in developing supervision plans for clients.
• Assures client's understanding of obligations with respect to conditions of the court's order and monitors compliance with the terms and conditions of probation. Addresses violations of court orders by taking appropriate action. Assists in coordinating case management with representatives of criminal justice and social service agencies.
• Assists clients with various referrals, including, but not limited to, counseling, treatment and job referrals. Verifies attendance and completion of alcohol, drug, mental health counseling and any other court ordered programs.
• Assists in preparing written assessments and recommendations to the court concerning alternative forms of sentencing, treatment, custody release, suspension of sentence, release into treatment facilities, out-of-custody probation supervision, and compliance and progress during probation.
• Maintains client files and records consistent with laws and policies.
• Transports clients to other facilities, as required.
• May assist in developing client placement plans, including completing placement applications, purchasing clothing, obtaining medical and psychological reports and maintaining contact with clients in placement.
• May assist in providing individual and crisis intervention counseling, as required.
• May conduct urinalysis, request and execute warrants, obtain consents and other required paperwork.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:
Associate's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field AND one (1) year experience in social services, criminal justice or related field;
OR,
Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Licenses, Registrations, Certifications, or Special Requirements:
Must be at least 21 years of age.
Certification as a Juvenile Supervision Officer or eligible for certification within six (6) months of date of hire, including successful completion of Cardio-pulmonary Resuscitation (CPR) Certification, First Aid and Handle with Care (state approved physical restraint technique).
Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

Knowledge of:

• Policies, practices, procedures and legal terminology related to court system.
• Federal, State, Local and County applicable laws, rules, regulations, guidelines and applicable juvenile justice system standards and procedures.
• Standard practices in area of assignment.
• Psychological concepts of good behavior, social adjustment and emotional stability.
• Standard counseling techniques.
• Safety and security techniques and standards.
• Physical restraint techniques to control aggressive behavior.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Monitoring and responding to client behavior.
• Problem-solving and decision-making.
• Interviewing clients.
• Both verbal and written communication.

Ability to:

• Gather, analyze and evaluate facts to conduct investigations and report results clearly, accurately and impartially.
• Work efficiently both independently and as part of a team.
• Reason and make judgments and decisions.
• Work effectively and courteously under stressful circumstances.
• Deal effectively with mentally disturbed, hostile and aggressive individuals.
• Manage time well, perform multiple tasks and organize diverse activities.
• Perform in a stressful environment while maintaining a professional manner.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, representatives of the juvenile justice system and the general public.

Work Environment & Other Information


Physical requirements include the ability to lift/carry up to 50-100 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and basic office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, and squatting to perform the essential functions. Subject to contact with communicable diseases, radiation, hazardous waste, human fecal matter and foul odors. Subject to client and customer contact for extended periods of time.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.
Work Hours: Monday - Friday 8 am - 5 pm. Works some holidays.

Department: Juvenile Probation

Location: 2515 S. Congress Ave. Austin,TX.78704

Physical Exam, Drug Test, Alcohol Test, and Psychological Exam Required.

Criminal, Driving, Education, and Employment Background Checks Required.

For updates or questions about this posting, contact:
Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.
FY2026 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance
Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employee's fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays
April - June

2 personal holidays


July - September

1 personal holiday
October - December

None

New employees are eligible to take personal holidays after 90 days of employment.
Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period


6 to 10 years

4.5 hours per pay period


11 to 15 years

5.0 hours per pay period


16 to 20 years

5.5 hours per pay period


21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.
Workers' Compensation
The county provides all employees workers' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.
01


Do you have an Associate's degree in Criminal Justice, Social or Behavioral Sciences or a directly related field or at least an additional 2 years' experience in social services, criminal justice or a directly related field?

• Yes
• No

02


Do you have one (1) year of experience in social services, criminal justice or a directly related field?

• Yes
• No

Required Question