Customer Service Representative

$15.75 per hour

Signature Staffing

Susquehanna, PA

Job Description
Job Description
Customer Service Representative (Inbound)
Remote
Pay: $15.75/hr. | $16.75/hr. (Bilingual)
Training is for 3 weeks: Monday-Friday 8:30AM-5PM.
The shift will be 9:30am-6pm - hours could fluctuate between 8am-4:30pm and 8:30am-5pm.
Join a team supporting elderly and disabled individuals by serving as the first point of contact for applicants, families, and medical professionals.
Responsibilities:
Handle high-volume inbound calls (approx. 75/day) and emails
Provide program information and answer general inquiries
Conduct eligibility screenings and guide callers to services
Schedule appointments and document interactions
Maintain professionalism, confidentiality, and empathy
Requirements:
High School Diploma or equivalent (must be on resume)
Strong communication and multitasking skills
Ability to work with diverse populations

Apply

Vacancy posted 3 days ago

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