AI Enablement Engineer

ABOUT SAVILLS

Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.

Find your place to thrive.

No matter the role you’re in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:

Be extraordinary, together.

ABOUT THE ROLE

The AI Enablement Engineer plays a critical role in accelerating the adoption and practical integration of generative AI across Savills North America. This position is responsible for building custom AI-powered solutions, designing and delivering enablement programs, and ensuring our enterprise AI toolset delivers measurable value to our advisors, clients, and operations teams.

A core expectation of this role is developing a deep understanding of Savills’ commercial real estate business, including brokerage, research, marketing, and client workflows—and translating that knowledge into high-impact AI applications. This includes learning how client assignments are executed end-to-end, from pursuit through execution, in order to identify where AI can improve speed, quality, and consistency of work delivered to clients.

In addition to enhancing execution, this role will help rethink how Savills engages clients during the pursuit of new business, exploring how AI can elevate the quality, insight, and personalization of pitches, proposals, and client interactions. The AI Enablement Engineer will play a key role in shaping and evolving best practices, recognizing that both client expectations and AI capabilities will continue to change rapidly.

The ideal candidate is technically fluent, highly resourceful, and equally comfortable building solutions and communicating their value to non-technical audiences. They are curious about how work gets done in practice, capable of mapping workflows in detail, and motivated to embed AI in ways that meaningfully improve day-to-day execution—not just experiment with new tools.

This role is well suited for a candidate ready to move into a fast-moving commercial organization, where autonomy is high and the impact of your work is visible quickly. This role is embedded within Savills North America’s technology team, working closely with and under the direction of the Chief Information Officer.

KEY DUTIES & RESPONSIBILITIES

Solution development & integration

• Design, prototype, and deploy AI-powered workflows and integrations across the Savills enterprise AI stack (Claude, ChatGPT, Microsoft 365, Box)
• Build and maintain prompt libraries, agent configurations, workflow playbooks, and custom enablement toolkits
• Develop integrations that connect AI tools with existing business systems — including Salesforce, Outlook, Box, and Excel — to reduce manual work and improve decision-making
• Pilot and document high-value use cases in partnership with business and department leaders
• Prototype solutions quickly to validate effectiveness before investing in scale
• Coordinate with global counterparts in other Savills regions

Adoption & enablement

• Lead training live demonstrations, and onboarding sessions tailored to advisor and operations audiences
• Serve as the organization’s internal subject matter expert on generative AI tools, features, and emerging capabilities
• Create and maintain accessible documentation, workflow guides, and micro-learning materials that reduce friction for end users
• Analyze enterprise AI usage data to identify adoption trends, engagement gaps, and opportunity areas
• Gather user feedback, identify barriers, and continuously refine enablement approaches based on data

Governance & operations

• Define and maintain internal AI use guidelines that enable productivity within appropriate data security and compliance guardrails
• Partner with IT, legal and management to ensure tools and custom solutions meet enterprise standards
• Maintain a prioritized roadmap of AI use cases and integration opportunities across the organization
• Prepare structured reporting on adoption metrics, participation trends, and productivity indicators for leadership

Strategic support

• Stay current on advancements across the generative AI landscape and surface relevant developments and recommendations
• Provide input on vendor evaluation, tool consolidation, and platform investment decisions based on direct hands-on experience
• Support internal AI advisory structures as a subject matter resource
• Perform other duties and special projects as assigned

QUALIFICATIONS

• Bachelor's degree preferred or equivalent experience
• 5+ years of experience in enterprise technology, consulting, business operations, or a related field
• 2+ years of hands-on experience building and deploying practical solutions using generative AI platforms such as Claude/Anthropic, ChatGPT/OpenAI, Box AI or Microsoft Copilot
• Demonstrated experience with enterprise integrations involving Box, Salesforce, Microsoft 365, or comparable platforms
• Experience facilitating training sessions or enablement programs for non-technical audiences
• Exposure to prompt engineering, agentic workflows, MCP configurations, or API-based integrations preferred
• Experience in commercial real estate or professional services a plus
• Excellent written and verbal communication skills

KEY COMPETENCIES

• Technical expertise
• Problem-solving & critical thinking
• Strong communication & collaboration
• Proactive & solutions-oriented mindset
• Adaptability & flexibility

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.