Billing Analyst, Employee Benefits
Squaremouth Inc
Billing Analyst
HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
HUB International is looking for an analytic and innovative Billing Analyst. This role is responsible for managing all functions related to the billing process and billing support of our clients. Excellent analytical, organizational and data management skills are required for this position.
Essential duties and responsibilities include:
- Performing billing functions for clients and insurance carriers
- Effectively researching, tracking and resolving account problems and discrepancies
- Reconciling accounts
- Posting client payments and backup documentation to carrier websites
- Preparing spreadsheets as needed/requested for analysis
- Analyzing all billing procedures and identifying opportunities for improvement
- Communicating with clients and other departments, resolving issues and providing clarification when necessary
- Ensuring clients' billing accounts are set up correctly with carriers
- Managing the needs and expectations of the client in a proactive manner
- Providing clients with excellent customer service
Qualifications:
- High School Diploma with 3 - 5 years successful finance, accounting and/or benefits related experience, or equivalent combination of education and experience
- Must have organizational and problem-solving skills
- Excel and data analysis skills
- Excellent client relationship skills; possess strong customer service orientation skills and be results driven
- Must possess a high level of integrity and dependability
- Experience with MS Office with advanced skills with MS Excel, or equivalent programs, and a working knowledge of employee benefits administration software applications
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
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