Business Operations Specialist

Job Description

Who You Are

The Business Operations Specialist (Project Administration) will be responsible for supporting the Product Plus Group (PPG) in all administration functions and processes needed to execute projects efficiently and effectively. This position focuses on procedures and processes to ensure profit growth and a strong commitment to customer satisfaction.

How It’s Done

• Process incoming customer Purchase Orders / Purchase Order Amendments (PO / POA)

• Enter PO information into Order Tracking System (OTS)

• Validate PO content vs. proposal

• Develop Contract Review packets for all incoming original POs

• Track all incoming POs, Letters Of Intent (LOI) and Authorizations To Proceed (ATP)

• Enter product plus budget into CPQ & transfer to EBS

• Upload POs to EBS

• Maintain Oracle as-sold margins

• Support contract review process and order acknowledgements

• Coordinate project kick-off meetings

• Create project folder & add kick-off documentation package

• Update Oracle EBS projects information as required, i.e. add team members, work breakdown structure (WBS) additions, etc.

• Maintain project tracking sheets (RTS, Q&OL, etc.) for appropriate scheduling and tracking of project units and financials

• Creation of Change Request Forms (CRF)

• Prepare monthly invoicing report

• Prepare revenue forecast

• Schedule unit shipments and invoicing

• Collections support

• Coordinate information for Voice of Customer (VOC) surveys and tracking

• Support warranty creation and project closeout process

• Analyze & report on key metrics, i.e. on-time order acknowledgments, customer satisfaction, margin development, etc.

What You Need

• Associate’s degree in Business, technical discipline, or related field; or equivalent relevant experience

• Minimum one year of relevant experience in project administration or similar role

• Basic understanding of MRP and inventory control

What Would Be Even Better

• 2+ years of relevant experience in project administration or similar role.

• In-depth knowledge of product plus order management process

• Knowledge of accounting principles, analysis, and reporting of financial data.

It’s Your Move

At FANUC America, we are driven by a deep respect for our people and a commitment to building a workplace dedicated to integrity and excellence. We believe that great careers are built through opportunity, growth, and collaboration—and we’re excited to invite talented individuals like you to explore what’s possible with us.

Joining FANUC means becoming part of a team that values your unique perspective and encourages continuous learning and collaboration. We foster a culture where respect and innovation go hand in hand, and where your contributions help shape the future of automation and robotics.

If you're ready to take the next step in your career, we invite you to apply today. We look forward to learning more about you!

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

• Medical, Dental & Vision Insurance

• 401(k) Retirement Program

• Life Insurance

• Short-Term & Long-Term Disability Plans

• Tuition Reimbursement

• Wellness Program

• Flexible Spending Accounts

• Employee Assistance Program

• Flexible Benefit Dollars

• Generous Holiday & Vacation Program

Sponsorship will not be provided for this position

Equal Opportunity Employer, including disabled and veterans.