Commercial Operations Manager

Join the team at Prescott's, Inc. - where quality meets care.

Prescott's is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we'd love to have you on our team.


This position will support Prescott's, Inc.


We are seeking a motivated and highly skilled Commercial Operations Manager to join our team. Reporting to the Senior Vice President of Sales, you will be responsible for delivering reliable commercial reporting, supporting sales planning and compensation processes, and maintaining operational rigor across sales tools and workflows. You will collaborate closely with the sales, finance, and marketing teams to ensure seamless operational support and execution of commercial initiatives.


You will focus on execution, analysis, and operational support across Prescott's Med's commercial activities. You will be responsible for preparing sales analytics, maintaining dashboards, supporting forecasting and compensation processes, and ensuring CRM data integrity.

The position plays an important role in helping sales leadership understand performance trends, improving visibility into pipeline and revenue metrics, and reinforcing standard commercial processes-without serving as the primary owner of commercial strategy or policy.

This position will be located in Monument, CO or can be remote.
Key Responsibilities:

Commercial Operations Support

• Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis.
• Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs.
• Help document and reinforce established commercial policies, workflows, and expectations.
• Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements.
• Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines.
• Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals.
• Maintain pricing reference materials, deal templates, and supporting documentation.
• Partner with Finance and Sales to support review of non-standard deals requiring approval.

Commercial Analytics & Reporting

• Produce recurring sales, pipeline, and revenue reports for sales leadership.
• Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity.
• Support forecasting processes by compiling data, updating forecasts, and analyzing variances.
• Translate data into clear summaries and insights for sales leaders and internal stakeholders.

CRM & Data Management

• Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene.
• Monitor data quality and ensure consistent use of CRM processes by sales teams.
• Partner with IT or external vendors to support minor system enhancements and issue resolution.
• Assist with documentation of standard opportunity management and reporting processes.
• Cross-Functional Coordination & Process Improvement
• Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs.
• Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption.
• Identify opportunities to improve efficiency, data quality, and reporting clarity.
• Participate in change management activities by supporting communication and training related to commercial processes.

Requirements

• Bachelor's degree in Business, Finance, Analytics, or related field required.
• 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles
• Exposure to sales analytics, forecasting, compensation support, and CRM reporting.
• In-depth understanding of CRM platforms, with a preference for Salesforce.
• Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities.
• Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment.
• Proven ability to manage and improve operational processes and workflows.
• Excellent communication, organizational, and problem-solving skills.
• Skilled in organizing and interpreting data to create clear, actionable reports.
• Capable of analyzing data and generating reports for senior leadership.
• Detail-oriented with a focus on accuracy and compliance.
• Leadership experience and ability to work in a fast-paced, dynamic environment.
• Strong customer service orientation and ability to manage multiple priorities effectively.
• Ability to travel domestically as needed
• Must be able to successfully pass a background c\heck and a drug test prior to starting position.

Preferred:

• Advanced degree or certifications a plus
• Experience supporting sales teams in a B2B or healthcare-related environment preferred.
• Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus.
• Experience preferably within the healthcare or medical device industry.

Salary Range: $100,000 to $120,000 annually, plus bonus

Benefits

At Prescott's, we prioritize your well-being and growth with a comprehensive benefits package including:

* Paid time off

* Healthcare insurance (medical dental, and vision coverage)

* Accident insurance, critical illness, and hospital indemnity insurance

* Short term (employee paid) and long-term disability (employer paid)

* Life insurance (including supplemental, spouse and child)

* 401K plan with company matching

* Continuous learning and development - offering opportunities for training, workshops, and certifications

* Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive