SR Operations Center Analyst

Sr. Operations Center Analyst

Own your opportunity to turn data into measurable outcomes for our customers' most complex challenges. As a Sr. Operations Center Analyst at GDIT, you'll power innovation to drive mission impact and grow your expertise to power your career forward. Meaningful work and personal impact. As a Senior Ops Center Analyst, the work you'll do at GDIT will be impactful to the mission of The United States Department of State (DoS), Bureau of Diplomatic Security (DS). You will play a crucial role in ensuring the life-safety tracking, communication, and emergency response for U.S. Diplomats serving around U.S. Embassies and Consulates abroad. Lead/Manage/Support the Protective Technologies Branch (PTB) effort to provide life-safety communications and tracking support for U.S. Diplomats and Senior Officials. The Global Watch Team (GWT) is primarily situated in the Diplomatic Security Command Center (DSCC) as the central communication liaison from the end users in the field, to the CONUS DS Senior leadership.

Collaborate with subject matter experts (SMEs) from PTB, the Department, and interagency partners to provide critical life-safety technical tracking and a common operational picture (COP) during the time of crisis. Drive change, drive collaboration, and be a part of a team that is critical to the safety and security of the Department of State' Foreign Policy as it is implemented abroad! Utilize multiple COPs (Scry Portal, WinTAK, UVDS, TRS, GAMBIT, MVS, FAAD C2, and open source) to track and analyze movements of Chief of Mission (COM) personnel abroad. PTB deploys a host of mobile tracking and communication tools (standalone and cellular) that report directly back to the various systems that are monitored in the DSCC.

What you'll need to succeed

The Sr. Operations Center Analyst must have: Education: Bachelor of Arts/Bachelor of Science or 4+ years in military in lieu of a degree AND Experience: 5+ years of related experience in Operations Centers, OCONUS environments, law enforcement (local or federal), or equivalent. Technical skills: Microsoft Office Suite (Excel, Outlook, Word, PowerPoint, Planner, etc.), task oriented, detail oriented, knowledge in cellular data connectivity (3G, 4G, 5G, LTE), and knowledgeable in SATCOM (CIB, IBS, WCDMA) preferred, Security clearance level: Top Secret Clearance, with US citizenship required: Yes

Role requirements: Supporting the critical, life-safety mission of the PTL Section, you will be tasked with communicating directly with senior DS officials (RSO, AMB, D/AS, A/S, etc.) in times of crisis, utilizing all capabilities from the Protective Technologies Branch (PTB) to ensure the safety of our Diplomats. With full purview of multi-millions of dollars of communications and tracking equipment deployed to over 200+ Posts CONUS and OCONUS, you will have the opportunity to provide these communication services while situated in the DS Headquarters, located in the Diplomatic Security Command Center (DSCC). Additionally, our Geospatial Analysts have to opportunity to provide temporary duty (TDY) services, in support of the critical DS mission abroad, on an as-needed basis. Opportunities to support abroad range from high-threat, foreign election monitoring, the United Nations General Assembly (UNGA), and high-visibility events such as the Olympics and World Cup.

GDIT is your place At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace Own your opportunity Explore a career in data science and engineering at GDIT and you'll find endless opportunities to grow alongside colleagues who share your determination for solving complex data challenges.

The likely salary range for this position is $96,569 - $130,651. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled weekly hours: 40

Travel required: 10-25%

Telecommuting options: Onsite

Work location: USA VA Sterling

Additional work locations:

Total rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our identity verification process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.