Product Operations Associate

As a CDAO Portfolio Strategy & Delivery Sr. Associate in CDAO Product & Platforms, you serve as a senior advisor to Product Management leadership, building the portfolio frameworks and operating rhythms that turn priorities into funded plans and delivered outcomes. You partner closely with Product Managers, Engineering leaders, Finance partners, and key line-of-business stakeholders to align demand, capacity, and dependencies across the portfolio. Your work directly improves how CDAO prioritizes investments and balances competing demands across CDAO priorities, line-of-business objectives, and firmwide engineering mandates. You create the visibility and governance leaders need to make timely trade-offs, reduce delivery friction, and keep execution focused on the highest-value outcomes. Job Responsibilities You will create portfolio decision frameworks that translate enterprise investment priorities into quarterly and multi‑quarter roadmaps, including clear scope boundaries, dependency assumptions, and outcome definitions that teams can execute against. You will shape capacity planning and investment sequencing by assessing discovery readiness, delivery capacity constraints, and work maturity, then packaging those insights into executive‑ready recommendations for when to invest, accelerate, or defer initiatives. You will redesign planning and governance processes to reduce cycle time and improve forecast accuracy, including tightening the intake‑to‑approval workflow, clarifying decision rights, and standardizing quarterly planning artifacts used across the portfolio. You will define portfolio metrics and management intelligence that improve executive visibility into investment performance, capacity utilization, delivery velocity, bottlenecks, and planning effectiveness, and you will standardize the recurring portfolio reporting cadence used in leadership forums. You will influence product leadership on portfolio optimization and cross‑functional coordination approaches that improve throughput and reduce rework, especially where shared platforms create unavoidable coupling across teams. You will apply GenAI and agentic solutions to improve portfolio operations, such as automating status synthesis from delivery systems, generating first‑draft executive readouts, and proactively flagging emerging schedule and dependency risks for human review. You will champion adoption of improved tools and methodologies across portfolio management and collaboration systems, ensuring teams use consistent data definitions and workflows so leadership decisions are grounded in reliable information. Required Qualifications, Capabilities, and Skills 3+ years of experience in program management, portfolio management, portfolio optimization, or management consulting, with demonstrated ability to influence senior leaders and drive enterprise‑level initiatives. You demonstrate systems‑level problem solving and can translate complex objectives into actionable planning frameworks, operating rhythms, and execution plans that teams can deliver. You have strong executive advisory and stakeholder influence skills, with a track record of building trust, driving alignment, and leading through ambiguity across senior stakeholder groups. You have demonstrated change leadership in fast‑paced, complex environments, including driving adoption of new governance routines, planning artifacts, and portfolio reporting standards. You bring deep understanding of product development lifecycles and agile methodologies, with the ability to apply them pragmatically in portfolio planning and governance. You communicate with precision and can produce executive briefings and decision materials that are clear, visually disciplined, and designed for leadership action. You have a metrics‑driven mindset and can define KPIs, interrogate portfolio data, and translate insights into decisions and interventions that improve outcomes. You are proficient with portfolio management and collaboration tools including Microsoft Office Suite, Atlassian, Monday.com, and visualization tools. You operate with high ownership, independence, and persistence, and you can drive outcomes in ambiguous environments without needing heavy oversight. Preferred Qualifications, Skills, and Capabilities You bring experience in strategy consulting or corporate strategy, including advising on portfolio strategy, operating model design, or organizational transformation. You have applied GenAI and agentic approaches to improve planning, reporting, or operational workflows in a controlled, auditable way, and you can translate those capabilities into practical improvements in portfolio execution. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success. #J-18808-Ljbffr