Warehouse Supervisor

Job Description

Job Description

Reporting to the Warehouse Manager, the Warehouse Supervisor, is a motivated and detail-oriented individual who wants to be a part of our dynamic team. Warehouse Supervisor is a key link between the company and its customer base of collision repair shops in the region. The goal for each Warehouse Supervisor is to provide support to a fast-paced Warehouse Team. A successful Warehouse Supervisor will be able to be a contributor to the workflow of the department that oversees the warehouse operations and staff.

Supervisory Responsibilities

• Warehouse Associates and Warehouse Leads

Duties/Responsibilities

• Safety and Training: Assist in providing safety training to warehouse staff and ensure compliance with safety regulations.
• Facility Maintenance: Maintain a safe and clean warehouse environment by overseeing building and equipment maintenance and managing trash cleanup and facility repairs.
• Workflow Management: Manage the workflow for major warehouse tasks such as receiving, shipping, maintenance, and quality control (QC).
• Team Management: Manage team members, create work schedules, and oversee their performance.
• Problem Solving: Troubleshoot problems associated with daily warehouse operations, including receiving, shipping, maintenance, and QC tasks.
• SOP Development: Assist the Warehouse Manager in developing and updating Standard Operating Procedures (SOPs).
• KPI Generation: Identify productivity areas to measure and assist in generating Key Performance Indicators (KPIs) for warehouse operations.
• KPI Interpretation: Interpret KPIs and guide the team to achieve set goals.
• Shipment Scheduling: Schedule incoming shipments, both overseas and domestic, and update relevant programs accordingly.
• Order Picking: Manage the order picking process efficiently.
• Returns Management: Create and schedule shipments of defective or damaged items back to vendors.
• Training: Conduct equipment operator training for warehouse staff.
• Supply and Equipment Management: Order warehouse supplies and equipment, as well as schedule equipment maintenance.
• Claims Processing: Process claims for defective or damaged products.
• Communication: Use email communication to liaise with other distribution centers, vendors, or manufacturers.
• Performance Management: Oversee the performance management of warehouse staff, providing feedback and guidance.
• Physical Labor: Be willing to assist with physical labor when necessary.

Required Skills/Abilities

• At least 2 years of experience in a Warehouse Lead role.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Present oneself in a professional and courteous manner, whether in phone conversations or emails.
• Proficient computer skills, including familiarity with relevant software and processes.
• A high school degree or equivalent is required.
• Ability to prioritize and manage multiple responsibilities to meet deadlines.

Personal/Professional Attributes

• A friendly and sincere demeanor.
• Strong teamwork skills with the ability to collaborate effectively.
• Able to handle issues with precision, professionalism, and courtesy.
• Exceptional multitasking abilities with a keen eye for detail.
• A “safety first” mindset.
• Enthusiastic, patient and a positive attitude.

Physical Requirements

• Lifting and Carrying: may need to lift and carry heavy objects or boxes. The weight requirements can vary but often involve lifting items weighing up to 60 pounds or more.
• Standing and Walking: often required to spend a significant amount of time on their feet, walking throughout the warehouse to oversee operations and assist as needed.
• Bending and Stooping: There may be a need to bend, stoop, or crouch to inspect items, pick up objects, or access lower shelves.
• Repetitive Movements: The role may involve repetitive tasks such as scanning barcodes, using handheld devices, or packing items, which can require frequent use of hands and wrists.
• Climbing: may need to climb ladders or stairs to access different levels of inventory or equipment.
• Driving: operation of forklifts or other motorized equipment, a valid driver's license and the ability to operate such equipment may be required.
• Manual Dexterity: Good hand-eye coordination and manual dexterity are important for tasks such as inspecting products, handling small parts, and operating machinery.
• Physical Endurance: The role may involve long hours and physically demanding tasks, so physical stamina and endurance are important.
• Safety Awareness: must prioritize safety and be aware of potential hazards in the warehouse environment, taking necessary precautions to prevent accidents or injuries.

Ways to Standout:

• At least 2 years of Warehouse Lead experience
• Highly motivated performer, versatile, agile and with strong leadership skills
• Ability to present oneself in a professional, courteous manner, either by phone or by email.
• Solid computer skills are required.
• Fluent with workflow with relevant programs and processes.
• High school degree or equivalent is required
• Ability to prioritize and balance multiple responsibilities to meet deadlines.

What We Offer:

• Health, Dental & Vision Insurance
• Health Savings Account (HSA) with Employer Contribution
• Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
• 401K Retirement Plan with Employer Match
• Paid Training
• Paid Time Off
• Paid Sick Days
• Paid Holidays, Including 1 Floating Holiday (Your Birthday)
• Weekly Pay
• M-F work week; No weekends

Employee Perks:

• Casual Dress Code
• Teamwork Environment
• Fun Team Events
• Free Company Apparel
• Free Parking
• Employee Recognition

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

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