Talent Acquisition Associate
Alorica
Talent Acquisition AssociateLocation: San AntonioEmployment Type: Full TimeReporting to: Manager Talent AcquisitionFor Internal Candidates:Must not be on any corrective action or performance plansMust have held your current position for 6+ monthsAbout UsAt Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.Here's What the Job Really Looks LikeWorks closely with a team of recruiters managing recruiting activities and building candidate relationships to support the daily Human Resources operations functions for a call-center facility. Responsible for all portions of roster management. This will vary by client but will include items such as confirmation of all personal candidate information, confirming completion of all new hire documents, communicating with new hires on their status as well as timely delivery of all required information to the client. Primary resource to ensure the completion of all candidate I9 forms. Required to send out an email at the end of every day, to all candidates that have received an offer in the last 24 hours with instructions for onboarding/background authorization/licensing link completion.How You'll Make an ImpactScheduling interviews and phone screensWorking directly with candidates and hiring managers, in some cases arranging interviews for visiting candidatesWhat You'll Actually DoUpdating candidate records, job postings in recruiting systems and confirming new for orientationProviding follow-up correspondence to candidates on recruiting status via phone and email tracking recruiting activities and providing weekly activity reportingCoordinating the post-interview debrief meetings and providing debrief materials to candidatesIdentifying opportunities for improving the candidate experience and interview process efficiencyAssisting in the coordination of other recruiting activities and events as neededOther assigned duties include performing tasks related to:Background checksDrug testingDispositions in Taleo for strategic accountsFile management for strategic accountsSupporting open houses and assessmentsCreate badges and manage key masterOpen requisitionsWhat'll Set You Up for SuccessHigh School Diploma or equivalent, associate's degree preferred.2-3 years as an administrative assistant in a professional setting.Experience with MS Word, Excel and PowerPointOrganization, attention to detail & ability to manage multiple systems at a time.Superb customer focus, attention to detail and organizational skillsAbility to multi-task, problem-solve and meet time sensitive targetsStrong commitment to goal achievementMust be available to work day, evening and weekend shifts as neededAbility to keep and maintain confidential and secure records and informationStrong oral and written communication skillsAbility to work in a fast paced, quickly changing environmentSchedule flexibility, including occasional weekends are requiredWhy Alorica?Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.What We Offer:Competitive base pay with performance-driven incentivesComprehensive benefits including medical, dental, vision, and 401(k)Career development through Alorica Academy's open-access coursesReal opportunities to grow within a global organizationAccess to our employee assistance programA collaborative, inclusive culture where innovation happensOur ValuesBold – We challenge conventions and take smart risksRelentless – We deliver results, no matter what it takesConnected – We work as One Alorica because we're stronger togetherTrue – We show up as our authentic selves, every single dayReady to Join Us?If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.Apply today!Equal Opportunity Employer – Veterans/DisabledDISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.#AloricaUSA #AloricaJobs
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