Lead Coordinator / HVAC

Company Name

R S Andrews of Tidewater Heating, Cooling

Overview

Pay: $20 - $22 per hour
Schedule: FLEXIBLE SCHEDULE REQUIRED
Full-time, year-round work

Sales Lead Coordinator (In-Office Role)

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience.

We are hiring a Sales Lead Coordinator to support our in-home sales team by managing and routing incoming leads. This role acts as the central point of coordination-ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.

What We Offer

• Weekly pay via direct deposit
• Paid training and onboarding
• Insurance available after 31 days (low-cost medical plans available)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO + 8 paid holidays
• Company-paid life insurance
• Clean office environment with modern tools
• Career advancement within a national service network

Responsibilities

What You'll Do

• Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
• Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
• Coordinate scheduling between customers and sales representatives
• Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
• Follow up on unsold estimates and open opportunities
• Communicate with field sales reps to ensure alignment on schedules and expectations
• Track activity, maintain accurate records, and support reporting needs
• Provide a high level of customer service through outbound and inbound communication

Qualifications

What You Need

• 3 years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
• Strong communication, organization, and problem-solving skills
• Ability to multitask and prioritize in a fast-paced environment
• Comfortable working in an in-office, phone-heavy role
• Flexible availability for assigned shifts and occasional weekends
• Proficiency with computer systems and scheduling tools
• Must pass background check and drug screening

This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. ARS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.